Solved

Remote user forgot his domain logon password.

Posted on 2004-04-12
6
985 Views
Last Modified: 2008-02-26
I have a remote user who dials into the network to retrieve files and email.  This user has forgotten his domain password.  Normally this user would logon to the domain with his locally cached domain ID & pw and then dial into the network.  Since he is a remote user, resetting his PW on the domain would do no good because he is disconnected and using the cached info.  the user is setup as an administrator on the local machine, but that isn't much help because even if I have him logon to the local admin account, he will not be able to reset his domain password.  

Any ideas?

Jeff W.
0
Comment
Question by:JWreyford
6 Comments
 
LVL 4

Accepted Solution

by:
nyck6623 earned 250 total points
ID: 10807987
Can't you just make a new dial-up for the user?
0
 

Assisted Solution

by:RonyJoseph
RonyJoseph earned 250 total points
ID: 10861113
Hi Jeff,

I had the same problem with a user. We couldn't log in as the user to create a new dial-up connection and logging on as another user and dialing in never changed the cached password.

This is how we fixed it.....

When Offline

Log into the PC as a local administrator.....under control panel is "User Accounts".... in there you can manage the local cached passwords.....

..then log in as the user and dial up and change the domain password (which should then also change the cached password).

Hope this works
Rony J

0
 

Expert Comment

by:sbowlestx
ID: 11765042
Solution 2 works like a charm!  In this case my user had Internet connectivity but no dial up access.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now