Solved

Remote user forgot his domain logon password.

Posted on 2004-04-12
6
988 Views
Last Modified: 2008-02-26
I have a remote user who dials into the network to retrieve files and email.  This user has forgotten his domain password.  Normally this user would logon to the domain with his locally cached domain ID & pw and then dial into the network.  Since he is a remote user, resetting his PW on the domain would do no good because he is disconnected and using the cached info.  the user is setup as an administrator on the local machine, but that isn't much help because even if I have him logon to the local admin account, he will not be able to reset his domain password.  

Any ideas?

Jeff W.
0
Comment
Question by:JWreyford
6 Comments
 
LVL 4

Accepted Solution

by:
nyck6623 earned 250 total points
ID: 10807987
Can't you just make a new dial-up for the user?
0
 

Assisted Solution

by:RonyJoseph
RonyJoseph earned 250 total points
ID: 10861113
Hi Jeff,

I had the same problem with a user. We couldn't log in as the user to create a new dial-up connection and logging on as another user and dialing in never changed the cached password.

This is how we fixed it.....

When Offline

Log into the PC as a local administrator.....under control panel is "User Accounts".... in there you can manage the local cached passwords.....

..then log in as the user and dial up and change the domain password (which should then also change the cached password).

Hope this works
Rony J

0
 

Expert Comment

by:sbowlestx
ID: 11765042
Solution 2 works like a charm!  In this case my user had Internet connectivity but no dial up access.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question