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Unable to print in colour using Photoshop 7.0

Posted on 2004-04-12
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Last Modified: 2010-04-03
Hi,

I have installed Photoshop 7.0 on a client's pc, os is Win2000.  When printing an image it will only print in B&W.  I have tried installing a second printer, using different image files and reinstalling Photoshop with no luck.  If I print the image using MS Paint, it prints in colour.  I've run out of ideas as to what to do, what am I missing?  Thanks in advance for your help.
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Question by:Chiarne
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Expert Comment

by:weed
ID: 10809750
Youve looked at your print dialog to make sure youre not setting it to print B&W?
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Author Comment

by:Chiarne
ID: 10809815
Yes, done that, definitely set to print to colour.
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weed earned 500 total points
ID: 10809838
It isnt by chance the demo version of PS is it? Have you deleted the preferences file?
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Author Comment

by:Chiarne
ID: 10809864
It's not the demo version.  I haven't tried deleting the preferences file, but I'll give that a go and be in touch.
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Author Comment

by:Chiarne
ID: 10809926
I deleted the preferences file and what do you know, it's printing in colour, problem solved.  Appreciate your quick response and solutions.  Thanks Weed!
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