Solved

The name could not be resolved.  The name could not be matched to a name in the address list

Posted on 2004-04-12
4
11,101 Views
Last Modified: 2011-08-18
Hi.  Im using Microsoft Server 2003, Enterprise Ed.
I have created a new user and mail box and when i try to setup the email on the client computer i receive the error msg, "The name could not be resolved.  The name could not be matched to a name in the address list. "  I have had a look around the users profile and i notice that they are not listed in the Global Address List.  As far as i can tell when i run through the wizard and create a new user a mailbox has been created.  And their webmail has been setup while the outlook issue is resolved and that works fine also so a mail box has obviously been created.  Any ideas, pls help
0
Comment
Question by:rick81
4 Comments
 

Expert Comment

by:mwinick
ID: 10930922
Run the recipient update service.  I think the user needs to appear in the GAL.  Also, in the advanced mode of ADU&C make sure the attribute to hide from exchange address lists is not checked.
0
 
LVL 6

Author Comment

by:rick81
ID: 10933984
The RUS wouldnt update.  Needed to be continually restarted to update the GAL.  Applied Hot Fix No. 837444 - from microsoft.  Issue resolved
0
 
LVL 1

Accepted Solution

by:
GhostMod earned 0 total points
ID: 11129339
PAQed, with points refunded (125)

GhostMod
Community Support Moderator
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question