rick81
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The name could not be resolved. The name could not be matched to a name in the address list
Hi. Im using Microsoft Server 2003, Enterprise Ed.
I have created a new user and mail box and when i try to setup the email on the client computer i receive the error msg, "The name could not be resolved. The name could not be matched to a name in the address list. " I have had a look around the users profile and i notice that they are not listed in the Global Address List. As far as i can tell when i run through the wizard and create a new user a mailbox has been created. And their webmail has been setup while the outlook issue is resolved and that works fine also so a mail box has obviously been created. Any ideas, pls help
I have created a new user and mail box and when i try to setup the email on the client computer i receive the error msg, "The name could not be resolved. The name could not be matched to a name in the address list. " I have had a look around the users profile and i notice that they are not listed in the Global Address List. As far as i can tell when i run through the wizard and create a new user a mailbox has been created. And their webmail has been setup while the outlook issue is resolved and that works fine also so a mail box has obviously been created. Any ideas, pls help
Run the recipient update service. I think the user needs to appear in the GAL. Also, in the advanced mode of ADU&C make sure the attribute to hide from exchange address lists is not checked.
ASKER
The RUS wouldnt update. Needed to be continually restarted to update the GAL. Applied Hot Fix No. 837444 - from microsoft. Issue resolved
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