Forwarding mail to an external address using Outlook rules/Exchange

Posted on 2004-04-13
Last Modified: 2008-02-01

I need for one of our users to be able to use the Rules Wizard in Outlook to forward emails sent to his corporate mailbox to his Internet mailbox.  If I try and set this up for my account, I configure the rule but mail sent to me does not get forwarded to my Internet mailbox, without any NDR.  I have tried creating a contact in AD for myself with the primary SMTP address as my internet mail address.  Under the Exchange server SMTP Virtual server properties I've granted my IP permission to relay messages through the exchange server, although this shouldn't be necessary as the "Allow all computers that successfully authenticate to relay..." is already checked (by default).

I set the rule to forward everything (no "from" conditions) to my internet address.  Is there anything else that needs to be set up on the Exchange side?  What am I doing wrong?  If I set the Outlook rule to forward to another mailbox in on the same exchange box, it works fine.  If I set the rule to forward to another mailbox on an exchange box we host for another organisation, it doesn't work.

I know there is an option in AD to specify a forwarding address under Delivery Options for a mailbox - but I don't want the forwarding to be permanent - it should only be applied when the rule is activated in Outlook, so the user has control when forwarding takes place.  

Any ideas would be much appreciated.

Question by:Raymond123
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2

Accepted Solution

xxgenius earned 250 total points
ID: 10812486
open exchange system manager. navigate to global settings -> internet message formats.  right-click the default and choose properties. look at the advanced tab, make sure you have enabled what you need.

Author Comment

ID: 10812760
Thanks very much, just had to enable automatic forwarding.

You the man!



Expert Comment

ID: 10812779
glad to help, anythime.

Author Comment

ID: 10812792
Did u get the points?  I just accepted your answer... does it automatically give u the points?

Expert Comment

ID: 10812905
yes, i got them. thanks!

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month3 days, 19 hours left to enroll

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question