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InstallShield Installation Looping

Posted on 2004-04-13
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Last Modified: 2013-11-14
When running setup.exe created by InstallShield, it prompts that some files need to be updated, then says to reboot.  After reboot and restart setup.exe, the same message comes up again, so that the application will not install.

I apologize if this isn't the correct Topic Area, but couldn't find one that seemed more appropriate.  Please advise if I've just overlooked it.

Thank you.
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Question by:epippin
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4 Comments
 
LVL 52

Expert Comment

by:Ryan Chong
ID: 10819952
What InstallShield version are you using?

Suggestion: recreate the InstallSheild Project.

If not working, try using other Installer Packager?

Inno Setup
http://www.innosetup.com
http://www.jrsoftware.org/isinfo.php

Nullsoft Scriptable Install System
http://nsis.sourceforge.net/home/

Ghost Installer
http://www.ginstall.com/

Installer Vise
http://www.vise.com/downloads.asp

Wise
http://www.wise.com

Try use the Inno Setup (make sure you download the ISTools add on as well), it's a great, easy to use tool, and what importantly it's Free!

Hope this helps
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Author Comment

by:epippin
ID: 10868847
Thank you for your suggestion.  I was able to find a Microsoft article, 8314941, describing my problem, and its solution worked.

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LVL 52

Expert Comment

by:Ryan Chong
ID: 10871122
Cool,.. try post a request at Community Support to either:

1. PAQ this question with zero pts > since you did provide a solution here. or
2. Delete this question.

cheers
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Accepted Solution

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GhostMod earned 0 total points
ID: 10872305
PAQd, 125 points refunded.

GhostMod
Community Support Moderator
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