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Outlook Can't Send email messages getting 550 error message

Posted on 2004-04-13
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Last Modified: 2012-05-07
I am using ms outlook version 2002 on windows pro 2000, anytime I attempt to send an email outside of our network I get this 550 error message that says not a gateway or somethink like that. Please help.....
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Question by:Xyloconsulting
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Author Comment

by:Xyloconsulting
ID: 10815098
Opps left out one thing, I want outlook to become my primary email program for sending attachments but in internet options netscape is the only option for browser selection, how can i fix this?
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sunray_2003 earned 1600 total points
ID: 10815107
Not sure exact reason. check this

SMTP Relay Blocking Error Message When You Send Messages
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q290/8/42.ASP&NoWebContent=1


Is this the first time you are getting error ? check your outgoing mail server ..
do others in the same network also having issues.

What happens if you try changing email address of the person you are sending or in other terms what if you email someone else does it go through or gives you same error for any email address .

go to the email accounts where you created .. click on "more settings" and go to "outgoing server " tab and
check " My outgoing server (smtp) requires authentication" box

Disable firewall and check if that would help

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Expert Comment

by:sunray_2003
ID: 10815136
for making outlook as default

go inside outlook
go to tools --> options ---> other
and enable "make outloook the default program for email, contacts and calendar"

if there was a similar option in netscape, uncheck it

now restart the machine and check if the tools ---> internet options ----> programs ---> email will have "microsoft outlook" in that dropdown menu. if it has you can select it then..

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Expert Comment

by:sunray_2003
ID: 10815398
Thank you very much
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