Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Every time Outlook XP (2002) is opened, when you click new to send message you get an security pop-up

Posted on 2004-04-13
4
Medium Priority
?
856 Views
Last Modified: 2010-04-08
When opening Outlook XP (2000) and attempting to send a new message, an error pops up.

When you click new message, Outlook says "A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?"

Now, this is an Outlook XP client in an Exchange 2000 enviornment and once you click yes or no, it works without further prompting until Outlook is closed and opened again. Turning of using Microsoft Word for editing gets rid of this error, but some people want to continue to use Word as their editor without receiving this error. Does anyone no of a way to remedy this?

Thanks,
Frustrated with WinBloze!
0
Comment
Question by:PonyboyCurtis00
  • 2
4 Comments
 
LVL 7

Expert Comment

by:rosesolutions1
ID: 10818674
This is not normal behaviour - it doesn't happen to any of my customers (or me). The message is an anti-viral 'feature' of the product, than means what it says and does not have a reputation for being triggered incorrectly AFAIK. (Although lots of developers think their code should be immune... snicker.)

I suspect you either have:
- code in the word template being used for the new message format
- some sort of document management system or other word addin that usually works fine (directly in Word), but which is raising the hackles of the OMG [probably written for OL2K pre-OMG]
- a virus

Cure will depend on which of these is the culprit... Let us know what you find.
0
 
LVL 12

Accepted Solution

by:
rcmb earned 1000 total points
ID: 10819293
0
 
LVL 12

Expert Comment

by:rcmb
ID: 10819311
This is also a pretty good article on the entire process.

http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011127891033&CTT=98

RCMB
0
 
LVL 1

Author Comment

by:PonyboyCurtis00
ID: 10823651
Thank you both for your responses. I have read some of those answers although the link to the Microsoft error Q article is the most informative. I was hoping someone had come up with a better solution. It is actually due to the installation of the Outlook Security patch I recently installed for Office XP and not a virus. This is definitely one of those instances where you wish Microsoft had just left things alone, as anyone who is running a network and has some wits about them knows to run anti-virus or some other appliance or program designed to block things for you, and certainly does not want to rely on Microsoft to handle such events. Case and point exactly... Rosesolutions1, thanks for the advice, but due to the usefulness of the Q article, I am tossing the points to RCMB. Thanks to both of your for your comments...
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question