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Unable t open 2003 pst file in outlook 2000

Posted on 2004-04-13
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Last Modified: 2010-04-08
What I have
- outlook 2000
- outlook 2003 pst file

What I don't have
- outlook 2003 (I used the microsoft demo, until it expired)

When I open the 2003 file I get "Properties for this information service must be defined first." Any suggesgtions?
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Question by:rgustavs
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2 Comments
 
LVL 12

Accepted Solution

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rcmb earned 125 total points
ID: 10817467
Here is your problem:

Outlook 2003 introduces a new .pst format that offers greater storage capacity for items and for folders, and that supports multilingual Unicode data. The new .pst file format that is introduced in Outlook 2003 is named the Microsoft Office Personal Folders file format, and it is not compatible with earlier versions of Microsoft Outlook. When you create a new .pst file in Outlook 2003, you can choose to create the .pst file in a format that is compatible with the following versions of Outlook.

Did you do that?

See this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829971&Product=out2003

Is there anyone you know with Outlook 2003 where you import the file and then export it as a 2000 pst?

RCMB
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Author Comment

by:rgustavs
ID: 10820414
I did go for the default format. Seems like the best way is to look for outlook 2003
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