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CLients can resolve DNS but can't load web page

Posted on 2004-04-13
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Last Modified: 2013-12-19
Everything was working fine on our Windows 2000 Small Business Server.  I've previously never had much luck sharing an internet connection with RRAS in WIndows 2000, but this version had a "Connection Wizard" tool that comes with Small Business Server.

So, like I said - running fine.  Looking at two systems using Remote Desktop Connection, in parallel, on the same screen, I disabled Routing and Remote Access on this particular server.  Damn!  So I re-enable it, but loosing it's configurations.  I tried my best, but it still doesn't work.  I went through the "Connection Wizard" again, but no luck.

My clients get an IP Address, the can resolve DNS, but a page will not load, and pings time out.  Advise?

My Settings:

NIC(WAN Side) : 192.168.0.2 (It's behind a router)
Gateway: 192.168.0.1 (The router its behind)
Subnet Mask: 255.255.255.0
DNS: 192.168.0.1 (The DNS in the router, of course is different: 27.x.x.x something)

NIC(LAN Side) : 192.168.1.1
Gateway: None
Subnet Mask: 255.255.255.0
DNS: 192.168.1.1

Everything on the server, naturally, is still working well - and so is remote access.  And, if you can tell me how to give you more points, I will.
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Question by:carlajasminelewis
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JFrederick29 earned 250 total points
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Try setting the DNS servers on the NIC's to your ISP's DNS servers.
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by:carlajasminelewis
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I don't see how that would help, as the workstations have no problems resolving DNS - internally or externally.
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by:rj-smith
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Can you open Web pages when you browse from the server itself? Also what sort of Internet connection do you have, dial-up or something like DSL?

If you check the client IP details, are they being passed a gateway address? If so, try using the command "tracert www.google.com" in a DOS window and post the results.
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by:carlajasminelewis
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Yes the server can browse the web fine.  The server is using an internet connection supplied by a cable modem.  The connection between the cable modem and the server is separated by a router.

The clients are receiving a gateway address.  I cannot perform a tracert because I'm not on site.  However, I hope to fix the problem without having to to so.
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by:carlajasminelewis
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Bummer, no one wins.  On the NAT properties in the Routing and Remote Access manager, Select the Address Assignment tab and select DHCP, on the Name Resolution tab, select Clients use DNS.
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by:carlajasminelewis
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For all who would like to know see Microsoft KB Q306802
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