nforsyth
asked on
Can't access network or internet with new W2K Pro install
I have a networking problem with Windows 2000.
I made a backup of a 500 MHz computer (A) running Windows 2000, for migration to a 1GHz computer (B). Did a fresh install of Windows 2000 on B followed by backup restore. Loaded all necessary drivers for the new Intel board and was able to go online using my home network. Completed updates of Windows and Office.
Took the computer in to the office it will be used in, removed computer A (able to access the LAN and internet). Connected computer B and cannot access LAN or internet.... When I open the LAN connection it only sees itself, but other computers on the network are able to see (but not access) computer B.
Unable to ping either direction.
Ipconfig shows a 169.x.x.x IP address rather than the necessary 192.168.x.x and is unable to renew.
All settings appear to be the same but I must be missing something...
Reconnected A and works well.... B is waiting for the answer to this problem...
I made a backup of a 500 MHz computer (A) running Windows 2000, for migration to a 1GHz computer (B). Did a fresh install of Windows 2000 on B followed by backup restore. Loaded all necessary drivers for the new Intel board and was able to go online using my home network. Completed updates of Windows and Office.
Took the computer in to the office it will be used in, removed computer A (able to access the LAN and internet). Connected computer B and cannot access LAN or internet.... When I open the LAN connection it only sees itself, but other computers on the network are able to see (but not access) computer B.
Unable to ping either direction.
Ipconfig shows a 169.x.x.x IP address rather than the necessary 192.168.x.x and is unable to renew.
All settings appear to be the same but I must be missing something...
Reconnected A and works well.... B is waiting for the answer to this problem...
Well if your IP address is 169.X.X.X that's the default windows ip address range, which means your not able to access the DHCP server, if you don't have a DHCP server then your have to give it a 192.168.X(same as network your ont).X(a unique number on the network), but if there is a DHCP server then reinstalling your network card drivers (or maybe the card has issues) should solve the problem, that's only if you have a DHCP server, or router that gives out DHCP addresses.
Hope that helps
Cheers
Hope that helps
Cheers
ASKER
Sorry, I should have mentioned that I did try removing the network adapter and reinstalling the drivers, but made no difference. Also, it is an onboard NIC and has good loopback response. Computer A is able to access a dynamic IP --- access DHCP server.
Do you think it would make any difference to remove and reinstall Client for Microsoft Networks, TCP/IP, File and Print Sharing???
Do you think it would make any difference to remove and reinstall Client for Microsoft Networks, TCP/IP, File and Print Sharing???
you could but just for arguments sake, put the network card from computer A in computer B, and see if that one picks up the DHCP server
check to see if you have a firewall and make sure that the ndis 5.0 is allowed to pass through
Do you have DHCP server in your office?
If yes, go to the properties of your network neighbourhood, double click on your TCP/IP protocol and select obtain IP address
automatically.
If yes, go to the properties of your network neighbourhood, double click on your TCP/IP protocol and select obtain IP address
automatically.
The reason he's getting a 169.X.X.X is coz he has it set to obtain ip address automatically, and when a windows machine can't find a DHCP server it gives it's self a random number under 169.245(i think).x.x, so he's got that part right, nforsyth can you ping 127.0.0.1 ? if you can means your TCP/IP configurations are correct, well I'm pretty sure they would be anyway, i might be wrong.
and shaggy, i don't think an xp firewall would stop recieving dhcp.
i'd say it's more of a hardware issue with the network card or the driver.
can a w2k or w2k3 server prevent more computers from being added to the network? don't know if it can, but look into it if that's what your running
and shaggy, i don't think an xp firewall would stop recieving dhcp.
i'd say it's more of a hardware issue with the network card or the driver.
can a w2k or w2k3 server prevent more computers from being added to the network? don't know if it can, but look into it if that's what your running
sorry windows 2000 not xp
http://www.microsoft.com/whdc/hwdev/tech/network/ndis5.mspx
i never spoke of windows xp firewall really any firewall like say sygate...zonealarm etc that if someone inadvertantly blocked the ndis would experience netwrok problems..... see link above
i never spoke of windows xp firewall really any firewall like say sygate...zonealarm etc that if someone inadvertantly blocked the ndis would experience netwrok problems..... see link above
ASKER
No firewall, and all the settings are direct from a restore of Computer A.
Everything worked great on my home network, so hardware seems OK..... didn't have to change a thing for that.
Everything worked great on my home network, so hardware seems OK..... didn't have to change a thing for that.
ASKER
and yes I can ping 127.0.0.1
At work, do you admin the network? Theoretically, it could really be locked down - so much so that it has a reservation for the other MAC address on the NIC in computer A. Can you spoof the MAC on B - can you put in A's MAC? What about if you put A's NIC in the B and then try to plug into the network?
On your DHCP Server, check to see that you have not exhausted the available scope IPs.
If not give the computer a static IP and try to ping other computers.
If you can ping using a static IP, change it back again to dynamic, and try again.
Also apply the latest service pack.
If not give the computer a static IP and try to ping other computers.
If you can ping using a static IP, change it back again to dynamic, and try again.
Also apply the latest service pack.
ASKER
Logged on through Administrator account.
Small network with no dedicated Server.... this computer connected to hub branched off router.
Small network with no dedicated Server.... this computer connected to hub branched off router.
What are you using for a DHCP server?
ASKER
The router acts as DHCP server
What is the scope of Dynamic IPs given by the router and how many PCs do you have?
ASKER
I don't know exactly the range of IPs, but there are only 5 computers and given that the first computer -- A (that I'm trying to replace) has no problem acquiring a dynamic IP when connected, I don't think that's the problem.
ASKER
OK.. I put in a static IP address, subnet mask and gateway, and was able to access the LAN.
Will try entering number for the DNS suffix (once I obtain this info) to see if I can get on the internet...
Why would it need static addresses when all the others work with dynamic.... and it functioned with dynamic when I had it set up at home...?????
Will try entering number for the DNS suffix (once I obtain this info) to see if I can get on the internet...
Why would it need static addresses when all the others work with dynamic.... and it functioned with dynamic when I had it set up at home...?????
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks funkusmunkus and Nyaema, you got me out of my 'brain-rut' and focused on the router!
Called up the router through the browser and sure enough all the IPs were used and Computer A's MAC was there.
Released the IP then connected the new computer --- renewed IP and SUCCESS!!!
Nothing to it once I was on track......
Thanks again for all your help.
Called up the router through the browser and sure enough all the IPs were used and Computer A's MAC was there.
Released the IP then connected the new computer --- renewed IP and SUCCESS!!!
Nothing to it once I was on track......
Thanks again for all your help.
If everything is fine, then change the IP address, and domain. This should work out. then try to ping the neighbour system.
Cheers..............