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XP Pro on startup gets quick blue screen and immediately starts boot proccess over again.

Posted on 2004-04-14
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Last Modified: 2010-04-25
Have machine running 2-PIII 1 gig processors running XP Pro.  

1. On startup (when the little green bar is going across the screen) it gets quick blue screen and immediately starts boot proccess over again. It does exactly the same in safe mode. I Ghosted the HDD to a new drive and it does exactly the same thing.

2. I put in a new drive and did an operating install from scratch. It loaded perfectly and works perfectly.

3. I slaved the original HDD on secondary IDE channel to see if I could figure out what was wrong with it and guess what? The same problem with the boot as described in 1. above.  Even though the drive in on seconday IDE and the bios says IDE-0 the boot happens from the bad drive.

Any ideas, I cannot diagnose the drive because it takes over the boot no matter what machine I put it in.

thanks....paul...
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Question by:paulfry6393
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11 Comments
 
LVL 67

Expert Comment

by:sirbounty
ID: 10822855
Remove the secondary drive.
Boot from the working primary
Right-Click My Computer/Properties/Advanced tab
Choose Settings from startup and recovery and deselect Automatically Restart.

Shut down and plug in the old drive as slave - you should get an error code now identifying what the problem is...

Also, if you know your harddrive manufacturer, download their diagnostic software/utilities from the appropriate site:
/==============================================================================================/
Fujistu (http://www.fujistu.com/)
  Diagnostic Tool (For EIDE Hard Disk Drives) v6.11 (07.17.2003): http://www.fis.fujitsu.com/home/drivers.asp?L=en&CID=1
  Also: http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
  SCSI Diagnostic Tool (SDIAG) v2.0 (11.07.2002):http://www.fis.fujitsu.com/home/drivers.asp?L=en&CID=1

Hitachi (http://www.hitachi.com/) IBM (http://www.ibm.com/)
  Drive Fitness Test v3.51 (09.24.2003): http://www.hgst.com/hdd/support/download.htm#DFT

Maxtor (http://www.maxtor.com/) / Quantum (http://www.quantum.com/):
  MaxBlast 3.6 03.13.2003): http://www.maxtor.com/en/support/downloads/maxblast3.htm
  Also http://www.maxtor.com/en/support/products/index.htm
  Powermax v4.06 (06.02.2003): http://www.maxtor.com/en/support/downloads/powermax.htm
  Maxtor(Quantum) SCSIMax v1.21 (05.14.2003): http://www.maxtor.com/en/support/downloads/scsimax.htm

Samsung (http://www.samsung.com/)
  Disk Manager 10.02 (08.30.2001): http://www.samsung.com/Products/HardDiskDrive/utilities/index.htm
  Also: http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
  HUTIL (Diagnostic Utility for New Drives) v1.15 (08.19.2003): http://www.samsung.com/Products/HardDiskDrive/utilities/hutil.htm
  SHDIAG (Diagnostic for Old Drives) v1.25: http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm
  SUTIL (Utility for Old Drives) 1.01 (09.13.2002): http://www.samsung.com/Products/HardDiskDrive/utilities/sutil.htm

Seagate (http://www.seagate.com/)
  SeaTools v2.00.09 (06.27.2003) - English: http://seagate.com/support/seatools/index.html
  SeaTools v1.06.02 (01.10.2003) - Other: http://seagate.com/support/seatools/

Western Digital (http://www.wdc.com/)
  Data Lifeguard v10.0 for drives > 137GB (September 2003): http://support.wdc.com/download/index.asp
  Data Lifeguard v2.8 for drives < 137GB (August 2002):http://support.wdc.com/download/dlgless137.asp
  DLG Diagnostic v5.03 (September 2003):http://support.wdc.com/download/index.asp#diagutils
  DLGDIAG for Windows v1.0 (April 2003): http://support.wdc.com/download/#windlg
  SIIG Serial ATA Controller Windows Driver (October 2003): http://support.wdc.com/download/index.asp#siigsata
  External Combo FireWire/USB 2.0 Driver for 98SE (March 2003):http://support.wdc.com/download/#combo
  Series II USB 2.0 Hard Drive for 98SE (July 2003): http://support.wdc.com/download/index.asp#usbII
  IDE RAID Upgrade - 3Ware v1.07 (April 2003): http://support.wdc.com/download/#raid3ware
  IDE RAID Upgrade - non-3Ware v1.07 (April 2003): http://support.wdc.com/download/#raidno3ware
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LVL 10

Expert Comment

by:Snowguy
ID: 10822993
You can try this it works on my pc.
I have an old WD 20gb drive with win98 on it(secondary slave) if I have it auto detected in the bios it  boots from this HD
If I set it to none It boots to the drive I want it to and I can still see and work with the WD 20gb drive.

Set the Bad drive in the bios as none. This should bypass it as a boot disk.
When windows loads from the good disk it might also see the bad one as it dose on my pc.


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LVL 69

Expert Comment

by:Callandor
ID: 10823162
Can you try the problematic drive on the secondary IDE, in case that by-passes whatever is signalling that it should be boot?
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LVL 13

Expert Comment

by:compfixer101
ID: 10824050
hey can some of you chaeck out my question??

http://www.experts-exchange.com/Hardware/Desktops/Q_20949838.html

?????????
/compfixer101
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Author Comment

by:paulfry6393
ID: 10836839
OK -  I've done many of the things that are suggested here but none have solved the issue or even let me diagnose it.  Now a new wrinkle. I just took in a second computer with exactly the same symptoms. One new bit of info: When booting in Safe Mode the last driver that loads is Mup.sys. (On a normal computer the next driver is the AGP driver.) The computer then grinds for about 20 seconds and then does the reboot. This is exactly like first computer. This one is a Dell desktop Celeron machine, very generic, nothing special.

I cannot even boot from a floppy with the HDD in the computer.

This sure reeks of a Virus.

Any help appreciated.
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Author Comment

by:paulfry6393
ID: 11373145
The problem turned out to be hooking machine to older monitor with low resolution. Unlike W98 which gave you a "wierd" display. XP just goes to bed and turn the monitor off.
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LVL 69

Expert Comment

by:Callandor
ID: 11375010
Since you solved this yourself, you can post a note in Community Support with a link to this to get a refund of your points.
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Computer101
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