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"RPC server is not available"

Posted on 2004-04-14
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Last Modified: 2012-08-13
I recently upgraded my workstation from 2000 to XP, and since the Win 2000 Server Admin tools don't work on XP, I had to uninstall them and install the 2003 Adminpak. Since then, I am having trouble navigatin within the AD Users and Computers. When I try to open a group, it takes forever to open, and when I try to add a user I get the following error:

The program cannot open the required dialog box because it cannot determine whether the computer named "servername.domain.com" is joined to a domain.

I tried connecting to another domain controller, and get the error "The RPC Server is unavailable"

There's no problem with the domain controllers that we are aware of, and other clients are able to use the admin tools without a problem. Any advice would be appreciated.
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Question by:NateMiller
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Expert Comment

by:sirbounty
ID: 10822991
>>since the Win 2000 Server Admin tools don't work on XP<<

What do you mean?  Mine work just fine...

Is your server 2k or 2003?
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Author Comment

by:NateMiller
ID: 10822996
2k
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LVL 67

Expert Comment

by:sirbounty
ID: 10823003
So, you should be able to install admin tools from the 2k server cd...
What about it wasn't working?
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LVL 57

Expert Comment

by:Pete Long
ID: 10823004
Click Start, click Run, type the following line in the Open box, and then click OK:
net start rpcss

Test to see if this resolves the issue. If the issue still occurs, continue to the next step.
Click Start, point to Programs, point to Accessories,and then click Command Prompt.
At the command prompt, type ping servername, where servername is the server, NetBIOS, DNS, or GUID name that you want to test for connectivity.

If there is a connection issue with one of these computers, contact your network administrator to resolve the issue. If the issue still occurs, continue to the next step.
Use the Netdiag tool that is included in the Microsoft Windows Support Tools (included on the Windows CD-ROMs) to determine if the domain controller is working correctly. You can perform a network trace using the MSRPC, DNS, NBT, LDAP, or TCP protocols.

If the issue still occurs, continue to the next step.
Use the Netdom tool that is included in the Windows Support Tools to verify network trust relationships and reset or establish a connection to a server.
From KB 224370
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LVL 57

Expert Comment

by:Pete Long
ID: 10823015
DONT use the adminpak from the 2K server CD with windows XP you were correct to use the 3K£ ones

Install the Domain Admin Tools on a Client PC


Windows 2000 clients

You need to get the Windows 2000 server CD, on the disk is a program called ADMINPAK.MSI run this on the windows 2000 professional client to install the full suite of administration tools.

Windows XP

The method for XP is different, if you have installed from the Windows 2000 CD you may find some of the tools do not work properley
There is a fix at http://www.microsoft.com/downloads/details.aspx?familyid=6E5DA79C-5C38-4445-B039-E3F3AA5E5B25&displaylang=en

HOWEVER this also does not perform as well as it should. (especially if you have SP1 installed) You need to install the ADMINPAK.MSI that is on the
Windows Server 2003 disk!!
If you don’t happen to have a 2003 disk you can download it here
http://www.microsoft.com/downloads/details.aspx?FamilyID=c16ae515-c8f4-47ef-a1e4-a8dcbacff8e3&DisplayLang=en

If it aint working ensure you not in application mode (Unless you have to be!!)
Change Between Remote Administration and Application Server Mode
http://support.microsoft.com/default.aspx?scid=kb;EN-US;238162

*****Links*****

Administering Windows Server-Based Computers Using Windows XP Professional-Based Clients
http://support.microsoft.com/default.aspx?scid=kb;en-us;304718

How to Install the Remote Server Administration Tools in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;216999

HOW TO: Use Adminpak.msi to Install a Specific Server Administration Tool in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;314978

Cannot Install Service Pack 2 Adminpak on Computer That Runs Windows 2000 Service Pack 1
http://support.microsoft.com/default.aspx?scid=kb;en-us;292640

Windows 2000 Administration Tools Package (Adminpak.msi) Updates
http://support.microsoft.com/default.aspx?scid=kb;en-us;269483
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LVL 57

Expert Comment

by:Pete Long
ID: 10823018
3K£ ones! lol perhaps I meant 2K3 ones :)
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Author Comment

by:NateMiller
ID: 10823080
sirbounty,

the 2000 admin tools install just fine. when i try to open AD users and computers(or any other snap-in), I get the following error:

Snap-in failed to initialize.
Name:<unknown>
CLSID: {E355E538-1C2E-11D0-8C37-00C04FD8FE93}
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Author Comment

by:NateMiller
ID: 10823201
Pete,

I went through all of the steps in your last email, and I'm still getting the same errors. Any other ideas?
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Author Comment

by:NateMiller
ID: 10900612
I reinstalled XP from scratch, installed the 2003 admin tools and everything's working fine now.
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modulo earned 0 total points
ID: 11098436
Closed, 125 points refunded.

modulo
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