Solved

Cannot Change Security Settings

Posted on 2004-04-14
25
15,500 Views
Last Modified: 2012-05-04
All of a sudden, without doing anything, I cannot change my security settings. My system might have had something "pushed" to it, but a re-install of IE6 did not correct it. I get error messages like "Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display correctly." and "When you send information to the Internet, it might be possible for others to see that information. Do you want to continue? [checked]In the future, do not show this message." On the latter, I click Yes, but it keeps coming back. I cannot change the security settings (both "Custom Level" and "Default Level" are grayed out).
0
Comment
Question by:GivenRandy
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25 Comments
 
LVL 29

Expert Comment

by:blue_zee
ID: 10823444

Use this registry patch

http://mvps.org/winhelp2002/RepairTabs.reg
1) Restores the missing Tabs in IE (usually spyware related)
2) Unlocks the grayed-out Home Page section
3) Removes the Administrator message in Internet Options

Zee
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10823451

After patching the registry, these are a MUST:

Download Ad-Aware from here:
http://lavasoft.element5.com/support/download/
Install, UPDATE and run.
You may need to reboot and run again to clean all the nasties that cannot be deleted at once (“in use”).

Also excellent is SpyBot Search & Destroy available here:
http://www.safer-networking.org/index.php?page=download
Install, UPDATE and run.
You may need to reboot and run again to clean all the nasties that cannot be deleted at once (“in use”).

Even if Ad-Aware and SpyBot S&D are similar, they do clean different things. You should have both of them and use REGULARLY.

You can also install “preventive” software that will help you control these nasties:

SpywareBlaster:
http://www.javacoolsoftware.com/spywareblaster.html
Avoids malicious Active X installs.
Advantage: no system resources used!!!
Just download, install and UPDATE.

SpywareGuard:
http://www.javacoolsoftware.com/spywareguard.html
Monitors for attempts to install malicious software.

All of them extremely useful but you must keep them UPDATED.

Zee

0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10823466

I assumed you are running an updated anti virus...

Zee
0
Increase your protection from Zero Day threats!

Running two Antivirus' is never a good idea.
Taking advantage of Multiple Security layers on the other hand can often save your hide.
See which top notch security software brands have been proven to happily coexist together.
Reduce your chances of becoming a statistic.

 
LVL 27

Expert Comment

by:Asta Cu
ID: 10824142
I believe the the information Zee provided will have helped you resolve this and only sharing one other possibility / reference link here, since someone recently had similar roadblock and this helped her.
http://support.microsoft.com/default.aspx?scid=kb;en-us;816610&Product=ie600
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10825745
I tried the REG, but it did not seem to correct anything (although it loaded successfully). We have an in-house anti-virus that seems to work. Always keep current with updates from Microsoft.
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10825805

You mean anti-virus from Microsoft??

Or not exactly?

This is important: what is the exact name of your AV software?

Try also Ad-aware and Spybot S&D.

Zee
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10826604
I think it is Computer Associates Antivirus (this is at work). Basically transparent to us.

I use Spybot S&D at home and 86-something-or-other.

Still doesn't fix this problem, though, does it?
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10826661
p.s., I cannot select "Custom Level".
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10827769

Did you by any chance run SpyBot's Immunize feature?

If so, you can unlock by unchecking the option to "Protect IE Control Panel"

Zee
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10832953
I installed SpyBot on my work machine. The option was already unchecked. No apparent difference, except now I have a toolbar that I cannot get rid of!
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10833015
Now, I cannot get rid of MyWebSearch (using Control Panel -> Add/Remove Programs) because it fails, because of my original problem. Now, I am worse off than when I started.
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10833449

Download, unzip and run (click FIX):

CoolWebShredder
http://www.zerosrealm.com/downloads/CWShredder.zip

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and Browser Helper Objects
http://www.mvps.org/sramesh2k/toolbarcop.htm

Those should take care of your problem.

Zee
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10833493
After an hour of fooling with it, I got it back to the original flawed state. Going to request that this question be deleted -- do not want someone else going down this path.
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10833567

Sorry, but you must be mistaken.

Nothing in this thread would lead you to the problems you had, unless some malware, spyware or the likes is installed in your system.

But do ask for a deletion, you certainly know how to do it.

Cheers,

Zee
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10833784
Uh, let me see. I installed Spybot and it caused the MyWebSearch immediately (nothing else was done). Had to waste time undoing it. Hmm, seems like cause-and-effect to me.

>But do ask for a deletion, you certainly know how to do it.

Yep. I delete wasteful and unhelpful threads, especially ones with an attitude. Too bad its not like the good ol' days where 50 points would get a correct answer. Now, 250 points just gets attitude. Inflation....

I have asked for a deletion.
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10833882

>>I installed Spybot and it caused the MyWebSearch immediately (nothing else was done)<<

I am sorry but that just is not possible. Spybot S&D is one of the best and most widely used anti-adware software available. And it DOES NOT install any kind of nasty software.

One thing is sure, you do have some kind of CWS variant, hijacker or even malware.

SpywareBlaster is one of the best if not THE best as preventive software.

Maybe you would like to spend a few minutes of your time reading this thread:

http://www.experts-exchange.com/Web/Browser_Issues/Q_20945897.html

Anyway, take care.

Zee

 
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10833903

It was my option to ingore the rest of your comments.

Cheers,

Zee
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10834166
Logfile of HijackThis v1.97.7
Scan saved at 11:38:44 AM, on 4/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINNT\UMCSTUB.EXE
C:\WINNT\system32\crypserv.exe
C:\WINNT\etlisrv.exe
C:\WINNT\Intellution\iLicenseSvc.exe
C:\SYSMGT\TNGEAV\InoRpc.exe
C:\SYSMGT\TNGEAV\InoRT.exe
C:\SYSMGT\TNGEAV\InoTask.exe
C:\WINNT\LogWatNT.exe
C:\WINNT\System32\nvsvc32.exe
C:\SYSMGT\TNGRCO\RCManClient.exe
C:\SYSMGT\TNGRCO\RCOService.exe
C:\WINNT\system32\regsvc.exe
C:\SYSMGT\TNGRCO\rp32u.exe
C:\WINNT\system32\MSTask.exe
C:\SYSMGT\TNGSD\BIN\SDSERV.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\SYSMGT\TNGSD\BIN\TRIGGAG.EXE
C:\SYSMGT\SxpInst\sxplog32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\SYSMGT\TNGEAV\realmon.exe
C:\SYSMGT\TNGSD\BIN\triggusr.exe
C:\Program Files\Netropa\Multimedia Keyboard\mmusbkb2.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\WINNT\System32\MDM.EXE
C:\SYSMGT\TNGAM\Agents\SWMWNT.EXE
C:\SYSMGT\TNGAM\Agents\SWMNTDOG.EXE
C:\Program Files\Microsoft Visual Studio\VSS\win32\SSEXP.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\zip\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ifc.utc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CSC for United Technologies Corp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://ww2.corphq.utc.com/ie6pac/ie6cfg.ins
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,,C:\SYSMGT\SxpInst\sxplog32.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Vet Start Up] C:\PROGRA~1\INOCUL~1\VETNT.exe /PROGRESSIVE
O4 - HKLM\..\Run: [Realtime Monitor] C:\SYSMGT\TNGEAV\realmon.exe
O4 - HKLM\..\Run: [SDJobCheck] triggusr.exe
O4 - HKLM\..\Run: [AtomTime] "C:\Program Files\AtomTimePro\AtomTime.EXE"
O4 - HKLM\..\RunOnce: [Register OCX] regsvr32.exe /s msdxm.ocx
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
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O15 - Trusted Zone: http://www.safekeeperplus.com
O15 - Trusted Zone: http://www.saintleo.com
O15 - Trusted Zone: http://dewdfm219.sap-ag.de
O15 - Trusted Zone: http://mywts.sap.com
O15 - Trusted Zone: http://usphlm84.sap.com
O15 - Trusted Zone: http://www.sbcyellowpages.com
O15 - Trusted Zone: http://newmail.sdgc.com
O15 - Trusted Zone: http://www.shareholder.com
O15 - Trusted Zone: http://*.shockwave.com
O15 - Trusted Zone: http://download.sidestep.com
O15 - Trusted Zone: http://www.sigmaaldrich.com
O15 - Trusted Zone: http://intranet-dev.sikorsky.com
O15 - Trusted Zone: http://portal.sikorsky.com
O15 - Trusted Zone: http://sussfa1c.sikorsky.com
O15 - Trusted Zone: http://*.smartforce.com
O15 - Trusted Zone: http://*.rkd.snds.com
O15 - Trusted Zone: http://islcamsouth.rkd.snds.com
O15 - Trusted Zone: http://*.solidworks.com
O15 - Trusted Zone: http://www.southernimaging.com
O15 - Trusted Zone: http://www.spec2000.com
O15 - Trusted Zone: http://www.ssagt.com 
O15 - Trusted Zone: http://www.jud2.state.ct.us
O15 - Trusted Zone: http://www.stockholderconsulting.com 
O15 - Trusted Zone: http://arinso.strategia.ca
O15 - Trusted Zone: http://prolog-pwc.suitt.com
O15 - Trusted Zone: http://java.sun.com
O15 - Trusted Zone: http://www.supplychainacademy.com
O15 - Trusted Zone: http://www.swiftview.com
O15 - Trusted Zone: http://www.tabware.com
O15 - Trusted Zone: http://www.tabwareonline.com
O15 - Trusted Zone: http://sigal.technomedia.ca
O15 - Trusted Zone: http://*.techonline.com
O15 - Trusted Zone: http://blackhawk.tecmasters.com
O15 - Trusted Zone: http://*.thomasregister.com
O15 - Trusted Zone: http://www.trustdst.com
O15 - Trusted Zone: http://www.tsquarecm.com
O15 - Trusted Zone: http://*.turnertalk.com
O15 - Trusted Zone: http://www.Tymetrix.com
O15 - Trusted Zone: http://exchange.gsm.uci.edu
O15 - Trusted Zone: http://oeep.eng.ufl.edu
O15 - Trusted Zone: http://online.cen.uiuc.edu
O15 - Trusted Zone: http://online.engr.uiuc.edu
O15 - Trusted Zone: http://den.usc.edu
O15 - Trusted Zone: http://www.uscden.net
O15 - Trusted Zone: http://www.usfirst.org
O15 - Trusted Zone: http://*.uspto.gov
O15 - Trusted Zone: http://cussya0r.carrier.utc.com
O15 - Trusted Zone: http://eps.corphq.utc.com
O15 - Trusted Zone: http://gprs.utc.com
O15 - Trusted Zone: http://hsen06nt.hsd.utc.com
O15 - Trusted Zone: http://ils.utc.com
O15 - Trusted Zone: http://oofproduction.otis.utc.com
O15 - Trusted Zone: http://ousnwa0b.utc.com
O15 - Trusted Zone: http://ousnwa0e.utc.com
O15 - Trusted Zone: http://qstars.utc.com
O15 - Trusted Zone: http://qusfak01.corphq.utc.com
O15 - Trusted Zone: http://sss000.hsd.utc.com
O15 - Trusted Zone: http://travel.hsd.utc.com
O15 - Trusted Zone: http://utcess.utc.com
O15 - Trusted Zone: http://uusnww0r.utc.com
O15 - Trusted Zone: http://webi.carrier.utc.com
O15 - Trusted Zone: http://ww2.corphq.utc.com
O15 - Trusted Zone: http://cussya0d.carrier.utc.com 
O15 - Trusted Zone: http://ousnwa0e.utc.com 
O15 - Trusted Zone: http://ssiwb1.hsd.utc.com 
O15 - Trusted Zone: http://www.utcip.com
O15 - Trusted Zone: http://www.utclearningportal.com
O15 - Trusted Zone: http://*.UUSNWW11
O15 - Trusted Zone: http://*.UUSNWW12
O15 - Trusted Zone: http://dodeca.verisign.com
O15 - Trusted Zone: http://www.vertexinc.com
O15 - Trusted Zone: http://*.viewpoint.com
O15 - Trusted Zone: http://www.visionrx.com
O15 - Trusted Zone: http://www.visualwebcaster.com
O15 - Trusted Zone: http://www.vitalect.com
O15 - Trusted Zone: http://vocuspr.vocus.com
O15 - Trusted Zone: http://www.vspan.com
O15 - Trusted Zone: http://www.vulcraft.com
O15 - Trusted Zone: http://*.webex.com
O15 - Trusted Zone: http://*.westech-inc.com
O15 - Trusted Zone: http://www.wooribank.com
O15 - Trusted Zone: http://reprocentral.worldplanroom.com
O15 - Trusted Zone: http://*.online.wpcareymba.com
O15 - Trusted Zone: http://*.wpcareyonline.com
O15 - Trusted Zone: http://*.wppfp01
O15 - Trusted Zone: http://coursepacks.xanedu.com
O15 - Trusted Zone: http://www.xanedu.com
O15 - Trusted Zone: http://*.yellowrgm.com
O15 - Trusted Zone: http://www.zoomerang.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/247795d0c9a0f8b42817/netzip/RdxIE601.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://calcam.calvin.edu/activex/AxisCamControl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38041.5099768518
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {ff348b6e-fd21-11d4-a3f0-00c04fa32518} -
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ifc.utc.com hsd.utc.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 204.76.198.217 153.4.190.65
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ifc.utc.com hsd.utc.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 204.76.198.217 153.4.190.65
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ifc.utc.com hsd.utc.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 204.76.198.217 153.4.190.65
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 10843107
It sure looks to me like the collaboration effort has continued here, no?

Asta
0
 
LVL 9

Author Comment

by:GivenRandy
ID: 10843211
One-sided conversation does not qualify as collaboration.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 10843214
The Browser Helper Object noted above (among others) mwsBar .... appear to cause a great deal of problems on a simple google query here:
http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=mwsBar&btnG=Search
and considered Spyware by a number of applications out there such as shown here:
http://www.kephyr.com/spywarescanner/logarchive/61.phtml
There are many free and fee tools out there, Zee has shared quite a few of them with you.  Here's another
http://www.definitivesolutions.com/bhodemon.htm

I don't want any points here, just also want to support Zee here, he gives so much and works so hard for end-users and I find it bothersome when our "free" time is spent helping and get into "attitude" issues.

Thanks,
Asta
0
 
LVL 2

Accepted Solution

by:
Lunchy earned 0 total points
ID: 10872205
Closed, 250 points refunded.
Lunchy
Friendly Neighbourhood Community Support Admin
0
 

Expert Comment

by:borlandc
ID: 22293380
0

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