Solved

Information store service will not start

Posted on 2004-04-14
5
389 Views
Last Modified: 2012-05-04
After doing an in place upgrade from Exchange 5.5 to Exchange 2000. the MS Exchange IS will not start. Event 7000 and 7009 are recorded in the system event log. I also receive an Error 1053 if I attempt to start the service manually.
0
Comment
Question by:thinfuse
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 13

Accepted Solution

by:
Mob-bom earned 168 total points
ID: 10824336
check the permissions of the account set to logon the IS

Services > MS Info Store > Properties.

If its set as Local System account, try changing to This Account and put in the account of the System Admin that has full rights to Org, Site, and Config
0
 
LVL 10

Assisted Solution

by:dstoker509
dstoker509 earned 166 total points
ID: 10824403
0
 
LVL 21

Assisted Solution

by:marc_nivens
marc_nivens earned 166 total points
ID: 10844804
Please do not change the account the services are set to start with, leave it as localsystem.  Assuming you've applied the latest service packs for Windows and Exchange, check the following:

- Launch ADSIEdit
- Expand Configuration, services, ms exchange, org name, admin groups, ag name, servers, servername.
- Open properties on the cn=Information Store object.
- Find the property called msExchESEMaxParamCacheSize
- Ensure that this is not 0.  If it is, clear it.

A common problem with 5.5 in place upgrades is certain values set by the 5.5 performance optimizer coming over incorrectly and applying to the IS object.  As with the above example, the max param cache size does not need to be 0 or the service will not start.

Assuming this doesn't fix it, what is the description of the events you posted and are you getting any other events in the app/system log when you start the IS?
0

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question