Solved

Information store service will not start

Posted on 2004-04-14
5
387 Views
Last Modified: 2012-05-04
After doing an in place upgrade from Exchange 5.5 to Exchange 2000. the MS Exchange IS will not start. Event 7000 and 7009 are recorded in the system event log. I also receive an Error 1053 if I attempt to start the service manually.
0
Comment
Question by:thinfuse
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 13

Accepted Solution

by:
Mob-bom earned 168 total points
ID: 10824336
check the permissions of the account set to logon the IS

Services > MS Info Store > Properties.

If its set as Local System account, try changing to This Account and put in the account of the System Admin that has full rights to Org, Site, and Config
0
 
LVL 10

Assisted Solution

by:dstoker509
dstoker509 earned 166 total points
ID: 10824403
0
 
LVL 21

Assisted Solution

by:marc_nivens
marc_nivens earned 166 total points
ID: 10844804
Please do not change the account the services are set to start with, leave it as localsystem.  Assuming you've applied the latest service packs for Windows and Exchange, check the following:

- Launch ADSIEdit
- Expand Configuration, services, ms exchange, org name, admin groups, ag name, servers, servername.
- Open properties on the cn=Information Store object.
- Find the property called msExchESEMaxParamCacheSize
- Ensure that this is not 0.  If it is, clear it.

A common problem with 5.5 in place upgrades is certain values set by the 5.5 performance optimizer coming over incorrectly and applying to the IS object.  As with the above example, the max param cache size does not need to be 0 or the service will not start.

Assuming this doesn't fix it, what is the description of the events you posted and are you getting any other events in the app/system log when you start the IS?
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question