Cannot delete or access public folders

Posted on 2004-04-14
Medium Priority
Last Modified: 2010-03-05
We installed a new Exchange 2K server as a replacement for an out of warranty server.  Everything seems to be working fine with the exception of the Public Folder administration.  The hierarchy seems to have replicated.  However, some of the folders do not have any messages in them.  That's not really an issue since all of the folders that do not have any information in them are needed.  I want to clean up the empty folders by deleting them, but none of the Exchange admins or Enterprise admins seem to have permissions to modify the public folders.

Would creating a new public store and moving the valid items there work?  Any help on this issue would be greatly appreciated.  
Question by:omneonbell
1 Comment

Accepted Solution

boxcar7 earned 1000 total points
ID: 10828269
The hierarchy may have replicated, but you probably did not replicate the content.  Navigate in Exchange System Manager to the public folders (Your Org...Administrative Groups...Your Administrative Group...Folders...Public Folders...). Right click a folder, (I am assuming you can't remove it from here by selecting Delete...otherwise you're done), and go to Properties.  Go to the Replication tab, and verify that your current server shows up under the Replication tab.  If you still have the old server and it can be run, I would set up all your public folders to replicate to the new server, give it a little time, and then remove the old server from the organization.

I am assuming that your old server was in the same organization as the current server.  You might check to see if it still shows up there...(Your Organization...Administrative Groups...Your Administrative Group (may be different from current server)...Servers...).  If you can, have it exit gracefully after replicating all important folders, and then uninstalling Exchange.  If you can't, you still probably need to remove the server in Exchange System Manager (using ESM).  This may eliminate all your "ghost" folders.

You might also check organization permissions.  If you right click the organization and go through the delegate control wizard, you can see who has "Exchange Full Administrator" privileges versus other types ("Read-only" and plain-old "Exchange Administrators").  Having W2K administrative privileges does not automatically imply having E2K administrative privileges, and vice versa.

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