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Can't copy files from Mac network to WinXP Desktop

Posted on 2004-04-14
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Last Modified: 2013-11-13
Hi,

We're running a Mac file server, however 99% of our users have Windows machines.  We recently purchased a Win XP desktop computer and have attempted to copy files from the macintosh over to the new XP desktop.  Each time we try, it copies maybe 15 files or so then stops - just sits and churns.

We never experienced this problem with WinMe, Win98, or any other Windows version.

We're running Ethernet and have static IP addresses.

Our Mac is a G3 Server running OS 9.04.

Thanks!
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Question by:Wandrerr
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Expert Comment

by:TkWrx
ID: 10827857
Have you tried upgrading your server to 9.1?
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Author Comment

by:Wandrerr
ID: 10827877
No, is there a potential "fix" in 9.1?
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Expert Comment

by:TkWrx
ID: 10828042
Possibly.  Many improvements were made in 9.1 from 9.0.4
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Expert Comment

by:weed
ID: 10828721
How is your filesharing set up? How are the two machines connecting? Appletalk? FTP?
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Author Comment

by:Wandrerr
ID: 10833157
Appletalk.
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Expert Comment

by:weed
ID: 10834119
Check your cabling to the XP machine. How many routers, hubs or switches on the network?  What software is the G3 server running? Appleshare IP?
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Author Comment

by:Wandrerr
ID: 10834810
Cabling is OK.  We have one switch, 2 hubs, 1 router.  File Server isn't running much at all, just the standard stuff.

It seems to be more of a compatiblity problem with folders/directory structures than with files themselves.  For example, we can generally copy files from the Mac to the PC, but if the file is in a directory structure as soon as it hits a subfolder, it will lock on the first file.  Of course, if we try and copy too many files it locks too.

We only have one other employee in the office who is using XP.  He mentioned that when he is at his desktop and goes to create a folder on the network, the folder will appear with the "New Folder" title.  When he goes to rename it though, he gets this error message.  "Cannot rename New Folder: Cannot find the specified file.  Make sure you specify the correct path and file name."

Seems to be some sort of compatibility problem with folders/directory structures between the two OS's?
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Expert Comment

by:weed
ID: 10837383
Hmmm...Are there any funny characters in directory names on either machine? No -*^%@$!& and especially no \/ or . in a folder name.
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Author Comment

by:Wandrerr
ID: 10842261
A few have '.' in them, but very few.  We have some folder names with underscores _ in them and some with spaces, but the majority of them are just straight text or numeric names.  Some folder names are long though, but they worked with the old versions of Windows.
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Expert Comment

by:weed
ID: 10843567
Rename the directories with . in them. As far as OS 9 goes, those are a big no-no.
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Expert Comment

by:prifre
ID: 11234640
Hi,

I think it sound as if the problem is at the server. When Macintoshes work with a Macintosh-server, there of course is no compatibility issues. But when a PC is connecting to a Macintosh-server, the SERVER must convert the contents of the server so the files are workable from/to a PC. (At least that is how I guess it works.) And somewhere there the servers does a lousy job.

The obvious solution is to check for any updates/FAQ etc regarding the server software and this problem.
I wonder about "We never experienced this problem with WinMe, Win98, or any other Windows version" though - are you running any other Windows-versions NOW that work ok? I would guess that the problem NOW is in any Windows-version...

Good luck!

With a smile
/prifre
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Author Comment

by:Wandrerr
ID: 14347468
Resolution:  We ended up buying a Mac OS Server X and the problems have disappeared.  While the above suggestions were all extremely helpful, they didn't solve the problem.  The stability between the OS X and XP appears to be much better as well.
Thanks anyway!
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