Solved

After Windows Update Load on W2K, BSOD Stop 0xc000021a on Windows Logon Process

Posted on 2004-04-14
6
1,466 Views
Last Modified: 2007-12-19
I loaded patches as there were 3 critical patch to load today - as well, there was an OutlookExpress and IE6patch listed, when finished, the system said it had a problem installing the IE6/OutlookExpress Patches.  I reboot, and always get the following:  STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly The system has been shut down.

I **CAN** get the machine to book, so long as I choose 'Safe Mode' (No networking, No VGA - *JUST* Safe Mode works.).  Going to the Event Viewer, I find this:

Source: DCOM Type: Error Event ID: 10010 User: NT AUTHORITY\SYSTEM
Description: The server {1BE1F766-5536-11D1-B726-00C04FB926AF} did not register with DCOM within the required timeout.
And then an entry saying Event Logging Stopped... I assume it then gave me the BSOD.

I tried removing logon requirements (thinking maybe the issue was with the actual logon process) but that fails as well - I now know from reading about this error that the program is in the transfer from 'Nothing' (booting) to 'Something' (Logon/Secured applications) and Win2K won't make that transfer if there is a security breach/potential breach - hence the BSOD.

I had thought I would reinstall IE6 from scratch, having read that a partial IE6 update could cause problems, but I have two issues: 1) No network and 2) Even though I have a MSDN Subscription CD, since I'm not in VGA mode, it wells me the title bar needs to be in 16color (4bpp) when I try and install from CD. Thanks so much - I wouldn't *care* if the title bar looked bad during setup!!

So - if this is the wrong tree to bark up, what do you think? If I'm on the right track by reinstalling IE6, how do I get past the need for > 16 Colors by the setup program?
0
Comment
Question by:dwolv
6 Comments
 
LVL 23

Expert Comment

by:Justin Durrant
ID: 10828156
Did you try rebooting in last known configuration?
0
 

Author Comment

by:dwolv
ID: 10828253
Yes - sorry - should have mentioned that - I did a boot from last known good configuration - didn't correct the problem.
0
 
LVL 7

Accepted Solution

by:
wtrmk74 earned 500 total points
ID: 10829241
rollback updates
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:dwolv
ID: 10829887
Ya know, it's always the stupid simple answers that elude you... Sure enough, after experimenting, it is HotFix 835732 that causes this behavior.  I am just not going to install it until they can address the 'why' it crashes my machine.   Thanks for the assist...  Forest? What Forest? All I see is all these darn trees!!  David
0
 
LVL 7

Expert Comment

by:wtrmk74
ID: 10846890
Glad it worked out !

Take Care
wtrmk74
0
 

Expert Comment

by:Wubarrt
ID: 11009809
I'm having the same problem, but in my case I can't boot Win2K to the desktop in Safe mode or otherwise.
Is there another way to proceed to fix this?
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
In this article, you will read about the trends across the human resources departments for the upcoming year. Some of them include improving employee experience, adopting new technologies, using HR software to its full extent, and integrating artifi…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now