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office 2000 - erro 1328

Posted on 2004-04-14
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Last Modified: 2007-12-19
Hi expert,

I'm using Windows 2000 Professional.

I have problem while install SR1 for Microsoft Office 2000, there is error message :
"Error 1328. Error applying patch to file C:\Config.Msi\..........tmp.  It has probably been updated by other means and can no longer be updated by this patch."

I have check the solution from the web but until now still got that problem.

help me please.

thanks
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Question by:afl2901
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5 Comments
 

Expert Comment

by:lselbach
ID: 10829499
Do you made any update in office? If you did, try to uninstall, reinstall the original software and apply the patch.

In some cases office stop the process due to a License number incorrect. If it isn't the point, do the sugestion above.

regards

Lucas
Brasil
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Accepted Solution

by:
amblin earned 250 total points
ID: 10829573
RESOLUTION (found at http://support.microsoft.com/?kbid=259554)

To resolve this problem, follow the steps that are appropriate for your situation.
If You Clicked Ignore to the Error Message
If you allowed the update of your administrative installation to continue by clicking Ignore to the error message, follow these steps:
Rename the existing copy of Setup.exe on your administrative installation to EnhSetup.exe.
Download the Setupsr1.exe file from the following Microsoft Web site:
http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#setupchn

Double-click Setupsr1.exe to extract the Setup.exe file. The default folder to extract this file to is C:\Program Files\ORKTools\Download\Tools\Setup.
Copy Setup.exe from this folder to your administrative installation.
Apply the SR-1 Administrator Update to your administrative installation again.
If You Clicked Cancel to the Error Message
If you stopped the update of your administrative installation by clicking Cancel to the error message, or if you did not apply the SR-1 Administrator Update, follow these steps:
Check the version of Setup.exe on your administrative installation.
If the version of Setup.exe is 9.0.2720, rename Setup.exe to EnhSetup.exe. If the version of Setup.exe is 9.0.2611, skip to step 4.
Copy Setup.exe from your Office CD to your administrative installation.
Apply the SR-1 Administrator Update to your Office 2000 administrative installation.

For additional information about applying the SR-1 Administrator Update, click the article number below to view the article in the Microsoft Knowledge Base:
257983 OFF2000: How to Obtain SR-1 for Administrative Installations
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