Solved

Hitron Cable Modem Not Working On Laptop

Posted on 2004-04-14
3
679 Views
Last Modified: 2013-12-27
Ok heres the problem - I have a laptop which will not connect to the internet through  our cable modem. There are two ways that the modem can be connected, one through a usb cable which claims to be "plug and play" and a ethernet cable. There is the connection icon located on the bottom right hand corner which says its connected to the internet, but no luck. I've reinstalled the drivers for the USB, and they seem to go in fine.. but still no luck. when I take the modem up to my parents old 400 which runs win 98. My laptop is win xp and during inslation is says my modem isnt compatable with win xp, but when I read through the manual it says it is. Any ideas? Also I dont know if this bit of info helps when I was at college a computer tech had to make it so my laptop can connect to their server... so he made some changes. dont know what he did, or how to reverse it. Any suggestions will be helpful.
0
Comment
Question by:rpeeb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 31

Accepted Solution

by:
rid earned 50 total points
ID: 10833327
Forget about the USB thing if there is an ethernet port available on both modem and laptop.

Verify that you have the right type of cable between modem and laptop (e.g. cross-over or ordinary patch). Check that the network adapter in the laptop is properly installed (XP must have some kind of device manager). Check the settings for TCP/IP protocol; most home setups use DHCP, which means you should set the laptop to "Obtan an IP automatically".
/RID
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Internet bottleneck? 11 139
server plus 2 121
The ideal material to secure cables 7 62
HP network exams 3 74
The following recovery method will work on All Cisco Switchs that run ISO software. You will need a good copy of the IOS version you want you use saved on your PC and a Com's Cable. The software for these switches comes as a .tar file. Tar is …
This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question