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McAfee VirusScan Home Edition

Posted on 2004-04-14
5
1,217 Views
Last Modified: 2007-12-19
I am having problems getting McAfee installed.  I have purchased the product online,  installed it,  then got an error msg:

"Error 1904.Module C:\Program Files\McAfee\McAfeeVirusScan\VscOffice.dll failed to register.  HRESULT - 2147023782"

After seeing that,  i tried to be a genius and uninstall and try again,  but now i can't unistall it.  I get this msg:

"Error 1721.  There is a problem with this Windows Installer package.  A program required for this install to complete could not be run. "

Any help would be much appreciated.

JR
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Question by:pressboxjr
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5 Comments
 
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Accepted Solution

by:
sramesh2k earned 125 total points
ID: 10830023
You may try Windows Installer Cleanup utility and remove McAfee completely.
http://www.mvps.org/sramesh2k/MSICLEAN.htm
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LVL 34

Expert Comment

by:sramesh2k
ID: 10830026
Note: the windows installer entries for Mcafee is alone removed. Later you can try reinstalling mcafee.
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Author Comment

by:pressboxjr
ID: 10847106
Thanks sramesh2k,  you fixed my problem.

It is very much appreciated.

JR

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LVL 34

Expert Comment

by:sramesh2k
ID: 10847753
You're welcome, pressboxjr.
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Expert Comment

by:adhame
ID: 11228302
hi i got the same problem as sramesh2k , and tried the cleanup utility to clean mcafee it have been cleaned but when i try to reinstalle mcAfee agine it show the same messege so please can you help me!!!
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