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Outlook Client Hangs on exit

Posted on 2004-04-15
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Last Modified: 2012-06-27
Hanging application OUTLOOK.EXE, version 9.0.0.2416, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

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Question by:CalvinHamilton
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6 Comments
 
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Accepted Solution

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sunray_2003 earned 250 total points
ID: 10833415
I beleive you are using outlook 2000.

Try doing detect and repair going to help menu

Try updating your outlook (officeupdates.microsoft.com)

Check for virus and spyware in the system

You may also try to create a new profile and see if that would help

post back with results..
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Author Comment

by:CalvinHamilton
ID: 10833450
WE have SUS running on all clients that auto updates patches to the desktop

I have recently generated a new Office install with Office 2000 SP2a and with the transform I have requested that the client has a new user profile generated.

I will check for spyware on my machine  and let you know.

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LVL 49

Expert Comment

by:sunray_2003
ID: 10833466
Check this discussion here http:Q_20353743.html
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Expert Comment

by:dean2001
ID: 10835521
Any luck re-installing outlook?
i would also try removing your Normal.DOT its worth a shot
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Author Comment

by:CalvinHamilton
ID: 10835872
The problem seems to have been resolved by running adaware and cleaning up some spyware bugs, I also ran the command line switches found in the article 197180 on the Outlook 2000 client.

Regards

Calvin

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LVL 49

Expert Comment

by:sunray_2003
ID: 10836587
Great ..
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