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Microsoft Small Business server 2003 crashes every 4 or 5 days or so, event id 2019

Posted on 2004-04-15
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Last Modified: 2010-04-19
The system is only a few months old, (Pent IV 3G/800, 1gb ram, 40gb system drive) it is only sharing files at present, & Web & FTP services running but not in use yet, not game to start exchange yet. The non-paged memory slowly creeps up & crashes the system, can't login etc etc. I Have run Poolmon, the file tag seems to increase steadily, and I don't know exactly what this is. Also seem to have heaps & heaps of entries in the Security Event file, lots of logins & logoffs, can't make heads or tails of this one...

Any help would be greatly appreciated!
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Question by:TonyRussian
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Expert Comment

by:Netman66
ID: 10835364
From Task Manager find out what process is steadily climbing - you may need to leave it open for awhile to determine this.

Post the process when you find it.

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Expert Comment

by:Netman66
ID: 10835384
See if anything here can help:

http://www.eventid.net/display.asp?eventid=2019&eventno=661&source=Srv&phase=1

Most of what I see points to 3Com Dynamic Access software - are you using a 3Com NIC and have installed the software?  If so, remove it from Add/Remove Programs.

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Expert Comment

by:mbr1971
ID: 10837716
By default, the deafult domain controller policy is set to log all logons and logoffs in small business server - you will need to edit that policy to turn off the loging.  (Computer Configuration\security Settings\Local Policies\Audit Policy)
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Author Comment

by:TonyRussian
ID: 10849265
Guys, thanks for your input.

To Netman66, I have already followed your train of thought, I'm using an ASUS board with all Intel chipsets....
Watching Task Mon doesn't show much but watching Poolmon.exe you can see the "file" tag cruizing upward. Does anyone know what a file tag is?

Thanks, mbr1971 for your advice, I will try this!

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Author Comment

by:TonyRussian
ID: 10868154
After checking out Task Monitor, lsass.exe starts at about 21mb and after about 36hrs or so has gone up to 39mb. The nonpaged memeory started at 31mb & in same time frame has gone to 120mb....
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by:Netman66
ID: 10870876
Sounds like an app leak to me.

Are you running any custom software?  Is all your installed software up to date in terms of patches?


Just found these:

http://support.microsoft.com/default.aspx?scid=kb;en-us;829993&Product=winsvr2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;821008&Product=winsvr2003
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Author Comment

by:TonyRussian
ID: 11097199
Thanks to Netman66 I am currently trying patches for  KB's 829993 & 821008, but after 48 hours it's still not looking good....loosing hope!!!!
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GhostMod earned 0 total points
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PAQed - no points refunded (of 500) - The reason for the no refund is because you did not respond untill cleanup came and tried closing your question.  Since this question is abandoned, I closed it.  If you would like to reask the question, feel free to do so, but be sure to respond back to expert's suggestions.

Thanks,
GhostMod
Community Support Moderator
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Expert Comment

by:erndog5800
ID: 15109087
Ever get anywhere with this? I'm having similar issues and the KB articles here don't apply to SP1. Just curious
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