Solved

Blue screen starting windows XP Home

Posted on 2004-04-15
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Last Modified: 2010-05-18
I keep getting a blue screen message trying to start up Win XP Home.  The message reads:

Stop c00000218 {Registry file failure}
The registry cannot load the hive (file):
\system root\system32\config\software
or its log or alternate
it is corrupt, absent or not writeable.

So any suggestions as how to fix it? I know it can be fixed from the recovery console but if i cannot access the recovery console because i don't know the administrator password.
I have tried the linux boot software to turn of the admin password with no joy.  I don't wanna have to reinstall xp as i will loose all documents and settings.  Please Help
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Question by:horseman2003
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Expert Comment

by:Luc Franken
ID: 10834778
Hi horseman2003,

> I know it can be fixed from the recovery console but if i cannot access the
> recovery console because i don't know the administrator password.
Try booting with a win2k cd-rom and boot into recovery console, if your system isn't 100% up-to-date with windowsupdate, you won't be asked for the administrator password.

Greetings,

LucF
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Author Comment

by:horseman2003
ID: 10834858
thanks LucF,
I can see how this might work, but unfortunatly i don't have the Win 2000 disk n e more!
This is quite urgent wot else should i try?
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Expert Comment

by:Luc Franken
ID: 10834939
You can get win2k bootfloppies from http://www.bootdisk.com (you will need four floppies to boot with)
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Author Comment

by:horseman2003
ID: 10834970
will these boot floppies bring me to the recovery console where i can fix the problem??
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Expert Comment

by:Luc Franken
ID: 10835005
Yep
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Author Comment

by:horseman2003
ID: 10837346
do u think i would be able to repair the blue screen if i got access to the c:\ prompt?
I can access the c prompt by booting from a win 98 boot disk.
If so what should i type at the c prompt?
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Accepted Solution

by:
Luc Franken earned 500 total points
ID: 10837422
That you can boot into C: with a win98 bootdisk doesn't mean you can do anything, you will have to use the recovery console.
Just for your information, just try changing your admin password one more time using one of these tools: http:Q_20723476.html

Take a look here on what you should try:

0xC0000218: UNKNOWN_HARD_ERROR
http://www.aumha.org/win5/kbestop.php#0x218

And especially this one:

How to Recover from a Corrupted Registry that Prevents Windows XP from Starting
http://support.microsoft.com/?kbid=307545
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