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Nicholas GenovesiFlag for United States of America

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Have a question on Exchange 5.5 and external e-mail

I am running Exchange 5.5 SP4, Win NT 4.0 Server SP6a, Clients are Win98 using Outlook 97 or 2000. I am using the Exchange Server for internal e-mail only. We have a seperate External e-mail ISP. A seperate router is responsible for external e-mail and internet access for the clients. My question is that when client send bulk or group external e-mail it is going through the exchange server and getting returned undeliverable. However when they send only one at a time it works fine. Is there a way that I can bypass the exchanger server and go directly out to the external e-mail ISP or is there a correction I need to make on the Exchange Server to alow bulk or group mailings?
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I have IMS already set up for routing to inbound but I am not clear how you configure the IMS to have all e-mail sent to my ISP. Please explain. THANKS and yes the MTA is running