nextstep1971
asked on
No Email Addresses with new install
I have recently brought a new Exchange 2000 server online to replace an older machine that was beggining to fail. I have everything moved over including old users mailboxes and have been working great now for a couple of weeks. One small problem, when creating a new user and the mailbox is created it has no Email Addresses, anyone have an idea of why?
On the bottom of the email screen is a checkbox to update with the receipient's policy, make sure it is checked.
In exchange did you set up the recipient policy?
ASKER
North America Reacipient policy is configured and set to highest priority. Made sure that it had all the settings for our offices email addresses as well. SMTP and all the rest of them were in there.
Check mark is in the automatically update-email addresses box as well under the E-mail address tab of the properties page on the user.
Check mark is in the automatically update-email addresses box as well under the E-mail address tab of the properties page on the user.
I hate to keep on being repetitive but when your are creating the new user account you are selecting the correct server and storage groups....
I'm sorry if that sounds simple but you attack these problems from every angle..
Nyck
Looking into alternative reasons
I'm sorry if that sounds simple but you attack these problems from every angle..
Nyck
Looking into alternative reasons
ASKER
No prob at all, I definetly understand.
When I go into the OU I creat a New User, Testemail, give hime a password and all. then the box pops up do I want to creat an email account for this user with the check mark already in the box. I made sure that the mailstore and server are correct and follow on through. It creates the mail box in the exchange store and I can even attach to it with outlook, email from it as well. The problem is that it is not giving the new accounts any smtp info so that it can have email sent to it, or any of the other long list of stuff set up in the reciepient policy.
When I go into the OU I creat a New User, Testemail, give hime a password and all. then the box pops up do I want to creat an email account for this user with the check mark already in the box. I made sure that the mailstore and server are correct and follow on through. It creates the mail box in the exchange store and I can even attach to it with outlook, email from it as well. The problem is that it is not giving the new accounts any smtp info so that it can have email sent to it, or any of the other long list of stuff set up in the reciepient policy.
Got it loking into it!
Nyck
Nyck
Anything in the event viewer? Also how long are you waiting? I noticed it takes a couple of minutes to populate it.
ASKER
Nothing in the event viewer at all, just normal system activity, and nothing with an hour of the actual creation of the mail boxes.
Some of the test boxes that have been created have actually been there a couple of days with no email address populated.
I really thought this would be something simple I have overlooked during the install of the new server. I am starting to think I might have a harder problem than expected.
Some of the test boxes that have been created have actually been there a couple of days with no email address populated.
I really thought this would be something simple I have overlooked during the install of the new server. I am starting to think I might have a harder problem than expected.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.