• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 154
  • Last Modified:

No Email Addresses with new install

I have recently brought a new Exchange 2000 server online to replace an older machine that was beggining to fail. I have everything moved over including old users mailboxes and have been working great now for a couple of weeks. One small problem, when creating a new user and the mailbox is created it has no Email Addresses, anyone have an idea of why?
0
nextstep1971
Asked:
nextstep1971
  • 3
  • 3
  • 3
  • +1
2 Solutions
 
ewtaylorCommented:
On the bottom of the email screen is a checkbox to update with the receipient's policy, make sure it is checked.
0
 
nyck6623Commented:
In exchange did you set up the recipient policy?
0
 
nextstep1971Author Commented:
North America Reacipient policy is configured and set to highest priority. Made sure that it had all the settings for our offices email addresses as well. SMTP and all the rest of them were in there.

Check mark is in the automatically update-email addresses box as well under the E-mail address tab of the properties page on the user.
0
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

 
nyck6623Commented:
I hate to keep on being repetitive but when your are creating the new user account you are selecting the correct server and storage groups....
I'm sorry if that sounds simple but you attack these problems from every angle..

Nyck

Looking into alternative reasons
0
 
nextstep1971Author Commented:
No prob at all, I definetly understand.

When I go into the OU I creat a New User, Testemail, give hime a password and all. then the box pops up do I want to creat an email account for this user with the check mark already in the box. I made sure that the mailstore and server are correct and follow on through. It creates the mail box in the exchange store and I can even attach to it with outlook, email from it as well. The problem is that it is not giving the new accounts any smtp info so that it can have email sent to it, or any of the other long list of stuff set up in the reciepient policy.

0
 
nyck6623Commented:
Got it loking into it!
Nyck
0
 
ewtaylorCommented:
Anything in the event viewer? Also how long are you waiting? I noticed it takes a couple of minutes to populate it.
0
 
nextstep1971Author Commented:
Nothing in the event viewer at all, just normal system activity, and nothing with an hour of the actual creation of the mail boxes.

Some of the test boxes that have been created have actually been there a couple of days with no email address populated.

I really thought this would be something simple I have overlooked during the install of the new server. I am starting to think I might have a harder problem than expected.
0
 
marc_nivensCommented:
Sounds like your Recipient Update Service isn't working right.  Open ESM, go to recipients, recipient update services.  On the right, right click on recipient update service (yourdomain) and click rebuild (do NOT do this if you have added SMTP addresses manually because they could be deleted).  If this doesn't work, open the properties for recipient update service (yourdomain).  Try changing the DC or Exchange server its using and forcing a rebuild.  Again, if you can't rebuild because you've added custom SMTP addresses then right click your recipient policies, click apply now, then go back to the RUS and right click/update now.
0
 
ewtaylorCommented:
Also do you have a wins server running? You would need one to get the full functionality of exchange depending on the architecture of your network.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

  • 3
  • 3
  • 3
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now