Method of object Failed

Posted on 2004-04-15
Last Modified: 2013-12-25
I have built a visual basic software that uses XML to access a url on our website. When the software goes to access the page they get the error Method of object failed: 2146697211.

We have had this problem before and realized it was because the user was not connected to the Internet. However, the customer says they have an Internet Connection.

Is there any other reasons why this might be happening?
Question by:hansam
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 76

Expert Comment

ID: 10837374
Please post your code with the error line indicated.
LVL 27

Expert Comment

ID: 10839493
Hi hansam,
> We have had this problem before and realized it was because the user
> was not connected to the Internet.
I guess that was not exactly the reason. Rather, the user did not have IE6 installed on their system.
This customer might have an Internet Connection, but still no IE6 installed.


Author Comment

ID: 10846338
Sorry I was getting frustrated so I didn't completely type out the scenerio.
We built software for a client who is a very large wholesaler. The whole point of the software is to retrieve and allow the ordering of the clients weekly specials, by their customers.

On a few computers that got this error, the real problem was they weren't connected to the Internet. Now, one of their customers receives that error and claims they are connected to the Internet. I asked the general manager of the company to find out the following questions:

1). What ISP is being used.
2). Does the user have a personal firewall running.
3). Is the user behind a proxy.
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 27

Expert Comment

ID: 10846378
4) What version of IE are they using!

LVL 27

Expert Comment

ID: 11034459
bingie, Mod:
Unfortunately hansam has not returned to either confirm or deny my suggestion that installing IE6 would solve the problem.
For PAQ value, I think it might be a useful suggestion to a future asker using the search engine.
Hence, suggest points Dabas


Accepted Solution

Computer101 earned 0 total points
ID: 11113183
PAQed - no points refunded (of 250)

E-E Admin

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I’ve seen a number of people looking for examples of how to access web services from VB6.  I’ve been using a test harness I built in VB6 (using many resources I found online) that I use for small projects to work out how to communicate with web serv…
Since upgrading to Office 2013 or higher installing the Smart Indenter addin will fail. This article will explain how to install it so it will work regardless of the Office version installed.
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Get people started with the process of using Access VBA to control Excel using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Excel. Using automation, an Access application can laun…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question