asked on

IE crashes in EE - Windows_2000 area only

I imagine that, after I've typed all this, IE will crash when I hit submit. . .

I'm trying to post a reply to ByrdDogX in my question "I hate Quicktime - I want it GONE".

Every time I type it out and hit submit, IE crashes (and gives me the dialog box asking if I want to submit an error report - which I do). It also crashes if I click on the submitter's name "ByrdDogX". I try similar navigation in other topic areas and everything works fine. It seems like maybe my IE is alergic to the URLs associated with this EE topic area.

I've even re-installed IE to no avail.

Any ideas why this is happening?

YohanShminge

That's odd! So it doesn't crash with any other site, only EE? Have you tried scanning for spyware? If not, try these:

AdAware: http://www.lavasoftusa.com/software/adaware/

Spybot Search and Destroy: http://www.safer-networking.org/

CWShredder: http://www.soft32.com/download_19014.html

MikeLong

ASKER

Actually IE crashes once a week or so, but this is the only instance completely and consistently reproduceable.

YohanShminge

Have you tried clearing the Temporary Internet Files and Cookies?

YohanShminge

And scanning for viruses and spyware...

sunray_2003

This should probably go to browser issues TA ..

As Yohan has said check for spywares and virus first

Also

a) Disable firewall and pop-up blocker

b) Open IE --> tools --> internet options --> advanced and restore defaults

c) Clear all temp internet files and cookies

d) Make IE as your default browser

e) go to tools --> Internet options --> privacy and allow third party cookies .Donot block the cookies

f) Update IE with all the latest SPs and fixes

stevengreen

Hi,

Which version of IE are you running?

Have a look here this might help.

http://www.kbalertz.com/sresults.aspx?sw=internet+explorer+crash&st=1

Regards
Stevengreen

ASKER CERTIFIED SOLUTION

Asta Cu

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Asta Cu

Haven’t gone to any of the spyware sites suggested. I have PestPetrol installed and running. I also have AVG and Zone Alarm also running....

Are all these applications current and updated with patches/fixes and updated virus definition files? After IE 6 reinstall, be sure to check WindowsUpdate again for Windows 2000 service packs as well as IE 6. Rename your HOSTS file old hosts; also again clear all temporary internet files including offline content, and history files. Clear your cookies again and from IE tools choose reset web options. Check IE - tools - temp internet files - settings - VIEW OBJECTS, remove any unknown or damaged items and reboot. Try to stop the start-up loads for all applications not required ...

I would also encourage you to check for spyware, harmful brower helper objects, browser hijackers, and the like; more about those resources here:
https://www.experts-exchange.com/questions/20945897/COBOLdinosaur-Spyware-Browser-Hijacking-BHOs-Other-unwanted-intrusions.html

More when I can.

Asta

Asta Cu

I've asked for assistance on your behalf in the Community Support topic area (details follow):

MikeLong has login problems and EE crashes only when he tries to access his open item in the Windows 2000 topic area, here are the links to help you help him.

https://www.experts-exchange.com/Web/Browser_Issues/M_1237701.html
https://www.experts-exchange.com/questions/20955887/IE-crashes-in-EE-Windows-2000-area-only.html
https://www.experts-exchange.com/questions/20956009/IE-crashes-in-EE-Windows-2000-area-only.html

Thanks for your help. I've suggested that MikeLong clear all his EE cookies, log out of this site, clear cache and reboot to try this site again by logging back in and creating new login information.

https://www.experts-exchange.com/questions/20956697/User-has-login-problems.html - This is the Community Support request for our Moderator/Admin team.

Hope this helps, (and that I've understood your dilema).
Asta

wtrmk74

Mike
your PC is loaded with multiple anti-virus software that is all running in the background.....

you need to pick one and disable the rest.....

next

RUN > SFC/Scannow

next

install
HijackThis
http://www.spychecker.com/program/hijackthis.html
and post the log here for review

Thanks,
wtrmk74

Asta Cu

Thank you, happy to have been of some help to you. I'm thinking you did try the rename HOSTS to oldhosts and rebooted in the event a redirect problem was involved and also that running specific checks with updated definition files for Spyware, Adware, Browser hijacking and hostile HBOs may have helped.

Regarding ZoneAlarm, this:

I'm unclear about your version, but this link has some FAQs and detail as well as update links, that may help you.
http://www.zonelabs.com/store/content/support/csShopHelp.jsp;jsessionid=A7G1g6YvvTJiwENj4otsaJtiyR1kjFX8nV1CEp5GJ7EzA1vxoWMs!1032213523!-1062696903!7551!7552!-671615090!-1062696905!7551!7552