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Outlook won't send/receive; E-mail accounts won't open in options.

A few days ago the above things happened to me when I connected to the network at the office. Never had a problem before. I ended up doing a registry back-up, and it fixed it. Today again, I had the same problem. Reg back-up worked once, but then the problem came back, and it won't fix it now. If I re-install Outlook, will that work? Will I have to preserve my messages, etc. first? By the way, I saw a solution to a similar problem on this site, which was to create a new profile; but it didn't work.

I have XP Home and Office '03. Please help! Thank you so much!

Pushpakumara Mahagamage

is there a any error message.....

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jjafferr

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rhandels

And after jjafferr's back-up is made, stop using XP home edition...... I'd go for the professional one if i was u.

Also, if you deinstall Office 2003, the pst file won't be removed... So you could somewhat safely do this..

slink9

I have no problem with XP Home of Pro. I have both between my machine and my kids' machine.

Something has to be making this happen. Have you done a virus scan and spyware scan?
http://www.lavasoftusa.com
http://security.kolla.de
http://security.symantec.com
http://housecall.antivirus.com

Start-Run-SFC /scannow may help if there are corrupt system files that are causing it. Something else that may help if there are corrupt system files is a repair installation - http://www.dougknox.com/xp/tips/xp_repair_install.htm

Files could be getting corrupted because of fragmented files or bad sectors on the hard drive. Try a scandisk and defrag.

Definitely back up your PST. Make sure you back up the correct file also. I lost many contacts and other information once because I backed up an older PST file.

VicMorris

ASKER

Thanks, everyone. I ended up calling Microsoft last night and got it fixed. (Hopefully permanently). What I ended up doing was creating a new profile again and importing the pst file into it. I must've done something wrong when I tried it by myself. Anyway, it's up and running again, and I have to give the points to jjafferr, who first brought that up. slink9, I do need to run a defrag anyway--that's not a bad idea--but, yes, I did run a virus scan and spyware scan, and neither were the problem. I did find out today that our network at the office was doing some weird things, so hopefully they got that fixed, too.

Thanks, again!

jjafferr

Thanks for the points VicMorris

jaffer