IE won't respond, system locks up
Posted on 2004-04-15
I'm probably not in the right section. Don't quite know where the problem is.
This is a Toshiba notebook on an ADSL connection. Yesterday it wouldn't download emails and IE wouldn't open. When trying to shutdown, there were a series of messages saying that iexplore.exe was not responding and an End Now button.
Disconnected from the modem and ran a virus check. It came back saying a mailbox in Eudora had HTML.URLSpoof.B but it was not deleted. Eventually had to remove the mailbox entirely to clear this, and reinstated the mailbox. IE opened without problems. Ran another full virus check to be doubley sure.
Then connected back to the modem and found the same problems - Eudora appears to start downloading but doesn't do the job. IE won't open (but not responding errors when trying to close down).
When I disconnected from the modem and opened IE, then reconnected the modem - the internet connection worked and while leaving IE running, then went to Eudora and downloaded the emails without difficulty. But doing it the right way round causes problems.
Is this likely to be a modem problem? A corrupted IE? A corrupted XP? Something else? I need a quick answer please.