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Win 2K doesn't shutdown correctly.

Posted on 2004-04-16
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Last Modified: 2010-04-12
My Windows 2000 system has recently developed a strange problem.  I'm hoping to find a cure to avoid a total re-instal which takes around 12 hours (all those re-boots, and Windows updates).

When I close the system using "restart" or "shutdown" the system doesn't close down properly.  A blue screen (colour of the BSD!) appears with the following text:

*** STOP: 0x0000009F (0x00000100, 0xF883E4B0, 0xF883E4B0, 0xF88717D0)
DRIVER_POWER_STATE_FAILURE

A few seconds later it writes a dump file.  Pressing the "Reset" button brings up the system normally.

Has anyone any ideas as to the cause and the cure?

Brief details, ABIT KX7-333R mobo, Athlon XP1700+ CPU, 4xMAxtor 40Gb disks in 0+1 RAID array, ATI All-in-Wonder Radeon, SB 5.1 Player, CD and DVD burners,
PCI firewire, PCI USB 2.
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Question by:Lengore
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by:LucF
ID: 10841463
Hi Lengore,

0x0000009F: DRIVER_POWER_STATE_FAILURE
http://www.aumha.org/win5/kbestop.php#0x9f

A driver is in an inconsistent or invalid power state. Typically occurs during events that involve power state transitions, such as shutting down, or moving into or out of standby or hibernate mode.

What microsoft has to say about it:
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_ulhr.asp

0x0000009F: DRIVER_POWER_STATE_FAILURE {KB 246243} Win 2000, Win XP
http://support.microsoft.com/?kbid=246243

Greetings,

LucF
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by:onsitez
ID: 10841758

  First I would like to say. When U installed windows the first time and have it the way U want it Ushould use Ghost or simular program to make an image file of your OS to a cdburner or dvd burner. Unless U have windows installed on a 120gig partition. Makes it easier to do a reinstall. Only takes about 20 minutes ( depends on data size ) to reinstall the way it was when the image file was made.
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by:Lengore
ID: 10844694
onsitez I agree with you and it is my ambition but I am still seeking a viable method.  Norton Ghost I have tried but it doesn't work with RAID arrays and I have a four disk RAID 0+1 array.  Nero 6 backup won't burn a copy to DVD.  I haven't found a backup that will bypass Windows protection and copy files which are already open; when I have closed down all significant processes there are still system processes with files open but who cares, copying them whilst open is fine.  The real problem is that Microsoft doesn't give a tinker's cuss and have failed dismally to develope a proper backup system.  Instead they supply Mickey Mouse systems from third parties.

I am beginning to believe my only viable solution will be to set up a separate bootable partition and run an operating system in that which will allow me to make an image copy of my main system.  It will probably have to be another Win2K system as my RAID array is NTFS.
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Author Comment

by:Lengore
ID: 10925768
Thanks guys, I now have a solution.

I had to undertake a complete re-install and checked as I loaded the more recently acquired software.  I was able to identify the culprit as Roxio Easy CD and DVD Creator which came bundled with the Plextor PX-708A DVD burner which I recently installed.  Roxio won't support anything of theirs which is bundled however Plextor Support in the USA replied the same day with a URL to a Roxio site which has a executable download to fix the problem.  The executable edits the registry (it may do more than that) and, bingo, the problem is solved.

Once again, thanks for the interest and the suggestions.
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by:LucF
ID: 10925819
Good to hear that :)

LucF
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by:Lee W, MVP
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
PAQ - Refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Leew
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