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OWA for Exchange 2000 - Can users create their shortcuts ?

Quick question ....

I have a number of users who would like to have personalized shortcuts show up in the shortcut bar on the left hand side of OWA.  As far as I have seen, there is no documentation on how a user could do this.  Dragging and dropping does not seem to work.  These shortcuts that are on there seem to be Universal shortcuts for all user.  

1 - Does anyone know how a user can create a personal shortcut in OWA for themselves ?
2 - If not, does anyone know of a doc that says they cannot ?

Thank you ...

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robinluo

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I know ... it stinks ...

Do you know if there is a Q article that states that ?  Users like Proof, you know ????

Thanks,