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Adding internet account, but does not appear in the check for new mail box in options.

I just added an internet email account to a user on MS Outlook 2000 SP-3.  It appears as an account in Services, but does not appear to be downloading mail.  It is also not an option when checking under the Options menu for "check for new mail on" in Mail Services Tab.  Any thoughts?
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Mob-bom

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I knew that...Thanks for the dope slap!
Grin - anytime