Exchange 2000 - outgoing and incoming mail not working
Posted on 2004-04-16
I am trying to get Exchange 2000 to send and receive external email on a Win2K Server machine. The domain is "jbbbs.org" and it seems to respond from a telnet port 25 ping. The IP is 220.127.116.11, as you'll see on dnsreports.com.
The info on dnsreport.com says that the mx record/IP is pointed to mail.jbbbs.org. However, nowhere on my Exchange server do i have any record setup in DNS to point to this.
Another company handles our website and we now handle the Exchange mail. What can I check in my servers DNS or Exchange settings to make sure it can send mail out successfully and retreive it?
Currently in DNS settings, I just have the standard stuff in there. I have a Forward Lookup Zone called "jbbbs.org". In that I have three types of entries - Start of Authority for server1.jbbbs.org, admin.jbbbs.org - Name Server for server1.jbbbs.org - and a Host type with a data value of 192.168.1.2 and a name of server1. This was auto populated when we installed W2K Server and setup DNS. There are no entries mentioning "mail.jbbbs.org" or anything.
I tried sending a test message from an internal user to an external address. Those messages are sitting in the queue in a "retry" connection state - and have been for hours. The error it says is: "An internal DNS error caused a failure to find the remote server." So they are clearly not moving. I sent a message from an internal user back to that same user - so the internal seems to be working ok.
Again, I don't want to screw up any website dns stuff that our provider is handling, but I need to get external mail figured out. This is clearly a DNS problem.
Any suggestions on the correct configuration? Please be as specific as possible.