Solved

Takes 5 minutes to print

Posted on 2004-04-16
6
123 Views
Last Modified: 2012-05-04
Working on a win2K stand alone machine.  Whenever I send a job to the printer, it goes to the queue, but takes about 5 minutes before it starts to print.  Using an HP Officejet5110 via USB. Uninstalled software/drivers and reinstalled from fresh d/l from HP website.  Tried changing spooler settings.  Hooked up printer on an XP machine and it prints fine, so it's not the printer.

Also noticed CPU usage goes to 100%, mainly explorer.exe, when the job goes to the printer.  I've scanned using Trend MIcro Sysclean and Spybot.

Any ideas?
0
Comment
Question by:bygeek
  • 2
  • 2
6 Comments
 
LVL 4

Expert Comment

by:dean_dodd
ID: 10846760
Have you checked if there are any updated drivers for you motherboard chipset and USB Drivers?  Can you try another usb device on the win2k pc and see if CPU usage is also 100%?
0
 

Author Comment

by:bygeek
ID: 10846829
How would I check for mobo and usb drivers?  I don't have any other usb devices to try.
0
 

Author Comment

by:bygeek
ID: 10847044
Solved the problem.  Changed the driver to one that is included in win2000 instead of the one supplied by HP.  Had to hunt a bit to find one that worked, but now it prints fine with no delay.
0
 
LVL 4

Expert Comment

by:dean_dodd
ID: 10848477
Glad you've fixed it, the motherboard drivers and usb drivers can be a pain to track down.  Is the PC one built my yourself or by a big manufacture like Dell, HP etc?  If by yourself pull the case and see if there is a model number this is usually between the PCI slots or close to the memory slots, type that into google and it should give your the manufacturer and they will have updated drivers.  If its built by HP etc look on the back of the PC by the serial number and there will be a model number go the the manufacturers site and download.
0
 
LVL 1

Accepted Solution

by:
GhostMod earned 0 total points
ID: 11659613
PAQd, 250 points refunded.

GhostMod
Community Support Moderator
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question