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Solved

Takes 5 minutes to print

Posted on 2004-04-16
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Last Modified: 2012-05-04
Working on a win2K stand alone machine.  Whenever I send a job to the printer, it goes to the queue, but takes about 5 minutes before it starts to print.  Using an HP Officejet5110 via USB. Uninstalled software/drivers and reinstalled from fresh d/l from HP website.  Tried changing spooler settings.  Hooked up printer on an XP machine and it prints fine, so it's not the printer.

Also noticed CPU usage goes to 100%, mainly explorer.exe, when the job goes to the printer.  I've scanned using Trend MIcro Sysclean and Spybot.

Any ideas?
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Question by:bygeek
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Expert Comment

by:dean_dodd
ID: 10846760
Have you checked if there are any updated drivers for you motherboard chipset and USB Drivers?  Can you try another usb device on the win2k pc and see if CPU usage is also 100%?
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Author Comment

by:bygeek
ID: 10846829
How would I check for mobo and usb drivers?  I don't have any other usb devices to try.
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Author Comment

by:bygeek
ID: 10847044
Solved the problem.  Changed the driver to one that is included in win2000 instead of the one supplied by HP.  Had to hunt a bit to find one that worked, but now it prints fine with no delay.
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Expert Comment

by:dean_dodd
ID: 10848477
Glad you've fixed it, the motherboard drivers and usb drivers can be a pain to track down.  Is the PC one built my yourself or by a big manufacture like Dell, HP etc?  If by yourself pull the case and see if there is a model number this is usually between the PCI slots or close to the memory slots, type that into google and it should give your the manufacturer and they will have updated drivers.  If its built by HP etc look on the back of the PC by the serial number and there will be a model number go the the manufacturers site and download.
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