?
Solved

Windows 2000 prints from local apps but tries (and fails) to spool prints from any internet apps

Posted on 2004-04-17
2
Medium Priority
?
154 Views
Last Modified: 2012-05-04
I have a client with a Windows 2000 sp4 Dell PIII laptop. Recently it's developed probelms where it will print direct OK from Word, Wordpad and Notepad but AOL, IE6 and incredimail just add their jobs to the print queue where they just sit (and the active one won't cancel) Printer driver has been reinstalled from CD - it's a HP Officejet G85 on Lpt1: - laptop has been used with an Officejet 135 on USB in the past and the network connection is a USB ADSL adapter at present. The problem persisted on a modem dial-up link to AOL too so I don't think it is a port clash.
It's had some virus problems over a month ago but had been working OK for several weeks after disinfection and an OS reinstall with existing settings from an MS Win2000 sp4 CD and it has current Norton antivirus and Zonealarm loaded.

I've provisionally arranged to do a complete rebuild later in the week but it's got a lot of stuff on there and if I can fix it another way I will.

Thanks

0
Comment
Question by:Resourcerer
2 Comments
 
LVL 2

Accepted Solution

by:
Gobi_Lux earned 750 total points
ID: 10851090
Download the All-in-One drivers from www.hp.com and install them, the CD-drivers aren't that good.
0
 

Author Comment

by:Resourcerer
ID: 10915740
Thanks Gobi Lux - the 70Mb drivers from the website should have done the trick but the OS was in such a mess it screwed it up even more when it autouninstalled various other stuff. Finally reinstalled Windows from the ground up. In normal circumstances I think your suggestion would have worked.
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The following article sheds light on easy-to-use steps to recover non-responding hard drives without data loss. Count on these approaches to fix undetectable, not responding, or non-working hard drives.
Is your organization moving toward a cloud and mobile-first environment? In this transition, your IT department will encounter many challenges, such as navigating how to: Deploy new applications and services to a growing team Accommodate employee…
Stellar Phoenix SQL Database Repair software easily fixes the suspect mode issue of SQL Server database. It is a simple process to bring the database from suspect mode to normal mode. Check out the video and fix the SQL database suspect mode problem.

593 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question