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Windows 2000 prints from local apps but tries (and fails) to spool prints from any internet apps

Posted on 2004-04-17
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Last Modified: 2012-05-04
I have a client with a Windows 2000 sp4 Dell PIII laptop. Recently it's developed probelms where it will print direct OK from Word, Wordpad and Notepad but AOL, IE6 and incredimail just add their jobs to the print queue where they just sit (and the active one won't cancel) Printer driver has been reinstalled from CD - it's a HP Officejet G85 on Lpt1: - laptop has been used with an Officejet 135 on USB in the past and the network connection is a USB ADSL adapter at present. The problem persisted on a modem dial-up link to AOL too so I don't think it is a port clash.
It's had some virus problems over a month ago but had been working OK for several weeks after disinfection and an OS reinstall with existing settings from an MS Win2000 sp4 CD and it has current Norton antivirus and Zonealarm loaded.

I've provisionally arranged to do a complete rebuild later in the week but it's got a lot of stuff on there and if I can fix it another way I will.

Thanks

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Question by:Resourcerer
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Gobi_Lux earned 750 total points
ID: 10851090
Download the All-in-One drivers from www.hp.com and install them, the CD-drivers aren't that good.
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by:Resourcerer
ID: 10915740
Thanks Gobi Lux - the 70Mb drivers from the website should have done the trick but the OS was in such a mess it screwed it up even more when it autouninstalled various other stuff. Finally reinstalled Windows from the ground up. In normal circumstances I think your suggestion would have worked.
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