?
Solved

Windows 2000 looses the drivers after restarting.

Posted on 2004-04-18
6
Medium Priority
?
131 Views
Last Modified: 2010-04-13
I'm installing a cable modem via the USB port.  It installs ok and is displayed in device manager, and I can connect to the Internet.  Then if I restart the computer, we have a yellow explanation mark next to the device in device manager, it appears to loose the drivers.  What's going on?  It gives error code 31 in the device properties.
0
Comment
Question by:dawnrayd
  • 3
3 Comments
 
LVL 7

Accepted Solution

by:
shahrial earned 1000 total points
ID: 10852984
Is the drivers you installed in the Microsoft HCL?
http://www.microsoft.com/whdc/hcl/search.mspx

You should get the latest drivers for your hardware. Check the cable modem vendors site.
What is the cable modem brand / model ?
Maybe we can help... ;)
0
 
LVL 7

Expert Comment

by:shahrial
ID: 10852996
Regarding Error Code 31  

This code appears when a device is dependent on another device to be functioning correctly. This does not include devices that are enumerated by the parent device.

The Properties button displays the properties for the other device. More than likely, the other device will also have one of these Device Manager error codes. Follow all the recommended solutions. If the devices still do not work, remove them from Device Manager and use the Add New Hardware wizard to redetect them.

Finally, consult with the hardware manufacturer for updated drivers.
FYI.
0
 
LVL 7

Expert Comment

by:shahrial
ID: 12318197
Recommended points to the sole responder...shahrial...;o)
0

Featured Post

[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The following information will get you familiar with your new DV server, including the (mt) Account Center, the Plesk Control Panel, our world-renowned support department and the rest of the (mt) tools that come with your new service.
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
The Relationships Diagram is a good way to get an overall view of what a database is keeping track of. It is also where relationships are defined. A relationship specifies how two tables connect to each other. As you build tables in Microsoft Ac…
Suggested Courses

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question