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Server reboots every 1.5 days error on NTshield.nlm turned of NTschield, now error on connaud.nlm

Posted on 2004-04-18
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Last Modified: 2012-06-27
Hi guys,

strange behavour on a HP ML350 server with Netware 6 on it.

It reboots every 24-48 hours and reports errors on :
---------------------------------------------------------------
NSS < NSSLIB> - 3.03-219 malloc page.c[55]

Error allocating 1 pages of memory
You may not have enough memory either close some
Other applications or add more memory
Short term memory allocation is out of memory
1094 attemts to get more memory failed
request size in bytes 580 from module XENGEXP.NLM

OR

abend on p 00 page fault processor exception
(error code 00000002)
running process mcshld access oo process

the cpu encountered a problem executing code in LIBNSS.NLM.
the problem in that module or in data passed to that module by a process
owned by netshld.nlm
--------------------------------------------------------------------------------------

I disabled Netschield and then it errors on connaud.nlm

Is this a memory problem or can you come up with anything?

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Question by:ezjurgen
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by:PsiCop
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OK, NetWare v6. WHAT SERVICE PACK?

Also, how much memory does this machine have?

What are you running on it? Does it just do file & print services, or are you running massive MySQL databases on it, or hosting 500 websites with Apache?

These are critical questions. We're Experts, not mindreaders.

When it is up and running, after about 12 hours, what is the percentage of RAM as Cache (look in Monitor)?
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by:PsiCop
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Also, disabled Netshield? Does this mean you remarked the LOAD statement out of AUTOEXEC.NCF, or did you simply tell NetShield not to do anything. If the latter, then it is still in there, consuming RAM.
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by:Zaheer Iqbal
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Plz post details of the abend log here this can be viewed from the SYS:\system directory..
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by:ezjurgen
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sorry;

Novell NetWare 5.60.03 March 27, 2003
(C) Copyright 1983-2003 Novell Inc. All Rights Reserved.
Server name...............: FileNetmail01
OS Version................: v5.60
OS revision number........: 03
Server Up Time(D:H:M:Sec).: 18:10:23:1
Serial number.............: 24EC6ACD
Licensed Connections......: 45
Internal Net. Addr........: 0
Security Restriction Level: 1
SFT Level.................: 2
Engine Type...............: NATIVE
TTS Level.................: 1
Total Server memory.......: 1023.59MB or 1073320960 bytes
Processor speed rating....: 251240
Original cache buffers....: 261229
Current Cache Buffers.....: 69793
LRU Sitting Time(D:H:M:S).: 18:10:22:57
Current FSP's.............: 8
Current Receive Buffers...: 5000
Directory cache buffers...: 0
Workstations Connected....: 10
Max Workstations Connected: 72
Server language...........: ENGLISH (4)
Server DOS Code Page......: (850)

its a NDS, File and Netmail server with Backup Exec and McAfee netschield 4 on it
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PsiCop earned 50 total points
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OK, NetWare v6.0 with SP3. I'll note that the latest Support Pack for NetWare v6.0 is SP5, so you're behind the times on that.

Hmmm... your Original Cache Buffers to Current Cache Buffers ratio check in at about 25%. I expect that your Cache Buffer Memory percentage (go to the MONITOR screen, select System Resources) is similarly low.

Also, your Directory Cache Buffers are sitting at 0. That isn't right. Minimum is 10, and you probably need more than that, especially with NetMail running.

I suspect at least part of your problem is insufficient RAM in the server. You have 1GB. I'd suggest adding 256 to 512 MB. And applying SP 5 - as I recall, there was a memory leak in FILESYS.NLM that was fixed in SP4.

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