Solved

Windows ME still hangs when trying to update hardware information database..why???

Posted on 2004-04-18
10
286 Views
Last Modified: 2010-04-25
I have given up on trying to connect 2 pc's at this time. I continue to have a problem with Windows ME freezing at 0%. This happens when I try to run the network wizard or the direct cable connection wizard when the program attempts to update hardware info database during setup. Then when i try to restart the computer it immediately tries again to update database and freezes. This is getting frustrating. Can anyone tell me why this is happening and what i can do to fix it? I also tried to use the windows update on microsoft.com and it also freezes while checking for updates for my system.
0
Comment
Question by:BlaQk
  • 5
  • 4
10 Comments
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 10858850
There is a possibility you may have a problem with your RAM.  Download the diagnostic program from www.memtest86.com and run it - if it fails, you have bad RAM.  If it doesn't, you might have bad RAM, but it will take a swap with working RAM to be sure.
0
 

Author Comment

by:BlaQk
ID: 10865536
No, it's not a RAM problem
0
 

Author Comment

by:BlaQk
ID: 10868480
I should add that this happens when windows ME tries to configure the ports. It can't find them to configure them or update hardware info database
0
 
LVL 69

Expert Comment

by:Callandor
ID: 10869277
Do you know if the NIC works?  Try swapping from a system which you know works.
0
 

Author Comment

by:BlaQk
ID: 10912448
Sorry for not responding sooner. This computer is driving me crazy!! The NIC does work to connect to the internet but when trying to setup networking on this computer it can't continue.. again because it can't "update hardware information database" when it gets to this point it freezes up to where I have to do the ctrl-alt-del function to end task or restart and when I restart it goes straight to trying to update info database and it freezes again. Then I have to go to system restore. I haven't been able to install anything that needs to update hardware information database. I also tried to reinstall WIn ME but when it gets to copying files.. it freezes!
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 69

Expert Comment

by:Callandor
ID: 10913848
You have tried installing specific drivers for the NIC?  What brand is it?  You can usually find the right one on www.driversguide.com.

user: drivers
password: all
0
 
LVL 69

Expert Comment

by:Callandor
ID: 10987607
BlaQk, were you able to solve your problem?  I was wondering why the C grade?
0
 

Author Comment

by:BlaQk
ID: 10991307
No, that didn't solve the problem... I just transferred all the important files w/ winzip and e-mail, and then using an online storage. The computer just couldn't update the hardware info database. I have all the right drivers, I've used several different diag utilities and nothing worked. I couldn't update the drivers on the NIC because of the freeze up when updating. So, I just reformatted the computer's harddrive and in the process of locating my old Win 98se CD to load onto the old computer for the kids. I awarded the points because you were the only one trying to help me.. the C grade because I couldn't get it fixed.

Thanks for trying
0
 
LVL 69

Expert Comment

by:Callandor
ID: 10991749
Ok, thanks for explaining.
0
 

Expert Comment

by:spike0xFF
ID: 12760208
It appears (from my own searching) that this is a not-uncommon problem with WinME, several sources point to Norton System Works or Norton System Doctor - Try Google(updating hardware information database 0%), but to summarize: Look in your Windows\inf folder and if you see any 0-length oemXX.inf files, delete them.  You may have to change your Folder Options - View to 'show hidden files and folder'.  Some users report finding thousands of these files!  See:
http://www.experts-exchange.com/Operating_Systems/WinME/Q_21119768.html
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now