Small Business Server 2003 and GFI Mail Essentials Causing Server Hangs
Posted on 2004-04-19
Hi there I have a new Compaq Proliant ML350, Small Buisness Server 2003 c/w all updates, RAID 5, 1 Gig of RAM
Server tends to randomly hang/pause/process 3-5 times a day for about a minute at a time, and considerable more when the Norton Antivirus Services are running. Been fighting this problem for about two months now and think I have isolated it to the GFI MailEssentials software (Yes the latest Build is loaded)
When the hang occurs there are serveral 7011 Event Id's. There is no consistency to the services that have the 7011 except for the following
Timeout (30000 milliseconds) waiting for a transaction response from the GFI POP2Exchange service. It is always reported with any processes that timeout
When these occur seems to be when the server hangs/pauses for 1-2 minutes causing everyone on the network to drop connection requireing a reboot. There are only 15 users. With NAV loaded it is considerably worst. When GFI is disabled all seems to be OK.
The confusing part is that I have the GFI software loaded on about 6 other servers. Although GFI causes very high memory utilization with the store.exe and the inetinfo.exe on any server I load it on to it does not cause a hang or 7011 Event Id's Just this Proliant server. Maybe a Proliant issue not sure but if anyone is experiencing the same problem or have any suggestion I would love to hear from you.
Thanks in advance.