Deploy problems on XP Home

I have a VB6 application packaged using Install Shield Express.  It installs fine everywhere except for one machine.  XP Home.  The install gets to the point where it's 'ready to install'.  Click Next, and the install progress bar moves.  About 2/3 the way through, a windows installer box pops up and says 'Preparing to Install'.  (It's a common message window.)  It closes, then pops up again. Closes, and pops up again.  Closes.....  You have to force a shutdown, the tasks won't end and it keeps re-spawning the process endlessly and the application won't install.  If you try to uninstall the program, that's all the installer does; popup the 'Preparing...' box and close it endlessly, not really doing anything.

Installshield doesn't seem to have any info on it.  We do have 2 other XP Home machines that it does work on.  Any ideas?

Thanks!
MIKEVAsked:
Who is Participating?
 
lalithawConnect With a Mentor Commented:
Check the service pack of the XP machine.Check whether it is lower than other machines.If so u will have to install same or higher than other machine specialy development machine.
0
 
jjafferrConnect With a Mentor Commented:
Hi MIKEV,

try
Map another CD-ROM from another PC and do the installation from that mapped PC,
Don't install from DVD-Rom either.

Hope this helps

jaffer
0
 
MIKEVAuthor Commented:
Problem solved.  It was the presence of MS SQL Server Desktop Engine.  Uninstalled, all problems went away.  Go figure.  I'm in a good mood today.  Enjoy the points.
0
 
lalithawCommented:
OK
Good luck to U

KLW
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.