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Invalid Syntax IE 6/W2K

Posted on 2004-04-19
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Last Modified: 2010-04-13
Greetings fellow techies,

I have an issue with Internet Explorer. When I boot to Normal mode, I receive an error message that states "Invalid syntax error" each time I open Internet Explorer 6. When I boot to Safe mode, there are no problems.

It appears that my user stumbled upon some questionable websites while on the road with his laptop. Currently, Symantec AV and Adaware both report a clean system. I have removed all unnecessary software and have exhausted all resources but this one.

Thank you for your attention.

Scorp
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Question by:scorpio6ty9
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9 Comments
 
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Expert Comment

by:Pete Long
ID: 10863473
Repairing Internet Explorer

First check that no-one has been playing with the settings! Launch Internet Explorer and select  Tools >Internet Options >Advanced >Restore Defaults. Then close and reopen internet explorer. If its still playing up read on...

1. (NB This will not work on windows 2000) CLick start > run >type sfc /scannow {enter} and have your windows CD handy.

2. Search your hard drive for the "ie.inf" file (Usually in windows\inf\ or winnt\inf) When you have found it right click it and select install. Then reboot. [Running this from command line does the same "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf"]

3. Still not working? CLick Start > settings >control Panel >Add/Remove Programs > internet explorer. Press the Change/Remove button (In windows 9X the button is Add/Remove). If youve upgraded IE you can revert to the previous version by selecting "Restore the previous Windows COnfiguration" but more often you will need "Repair Internet Explorer", then click OK. Reboot.

4. Still not working? CLick Start >Run >type regedit {enter} Navigate to the following key, HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383} In the right hand pane find the value "IsInstalled" right click it, select modify, then change it to 0 (thats a Zero!).
You can now download and reinstall Internet Explorer (Links below).
NB. If you want to reinstall Outlook Express at the same time perform the same action on this registry key. HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Active Setup \ Installed Components \ {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

*****Links*****

Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378

Repair Internet Explorer 6
http://www.theeldergeek.com/repair_ie6.htm

*****Downloads*****

IE Download (From 2.0 to 6.0) and Service Packs/Patches
http://helpdesk.uvic.ca/how-to/support/win95/msiexpl.html

IE Download (From 1.0 to 6.0) and service Packs
http://browsers.evolt.org/?ie/32bit

Remove Internet Explorer with IEradicator  (95/98/ME/2Ksr1 only!)
http://www.litepc.com/ieradicator.html
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LVL 49

Expert Comment

by:sunray_2003
ID: 10863474
Hi scorpio6ty9,

download msconfig from here
http://www.techadvice.com/win2000/m/msconfig_w2k.htm

Start --> run --> Type in "msconfig" and press "Enter"
goto Startup tab
Disable all the applications there.Reboot the machine and check if the error occurs.
If not, then enable one at a time in the same startup tab and find the application that might cause this
at startup


Thanks
0
 

Author Comment

by:scorpio6ty9
ID: 10864803
Pete and Sunray,

Thanks for your postings, the problem still persists. MSConfig is a handy tool, I've looked for something like that in the past. Anyway, I've disabled everything at startup, changed the registry settings, repaired, uninstalled, and reinstalled IE and the problem is still there. I tried the SFC before the first post. I think the last thing to do is a clean install. I hate it when the computer wins!!! :)

Any other ideas before tomorrow morning?

Scorp
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 57

Expert Comment

by:Pete Long
ID: 10870220
>> I think the last thing to do is a clean install

no, the last thing to do before a clean install is a repair install ;)

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;292175


Repairing, Recovering, and Restoring an Installation of Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;268106


Differences Between Manual and Fast Repair in Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;238359
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Author Comment

by:scorpio6ty9
ID: 11131879
Problem was solved with a clean install.
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LVL 57

Expert Comment

by:Pete Long
ID: 12322341
PAQ & Refund
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