Solved

Internet explorer script error comes up when i try to print from Outlook

Posted on 2004-04-20
21
42,565 Views
Last Modified: 2007-12-19
I have Windows XP Profesional with Outlook 2002. When i try to print from Outlook i get an Internet Explorer script error which says
"an error has occured on the script on this page"
line: 1344
char: 1
error: unspecified error
code: 0
URL: res://C:\Windows\System32\shdoclc.dll/preview.dlg

Do you want to continue running scripts on this page?
Yes/No
0
Comment
Question by:manwithaphone
  • 5
  • 3
  • 3
  • +9
21 Comments
 
LVL 23

Expert Comment

by:slink9
Comment Utility
Do you also have problems printing from IE?
This appears to be a corrupt dll file.  Start-Run-SFC /scannow should fix it.
One proposed solution -

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions]
"NoPrinting"="1"

Q293176
0
 

Author Comment

by:manwithaphone
Comment Utility
I have ran SFC/scannow which didn't work.

I have looked in the registry but there is no folder called internet explorer under microsoft.
0
 
LVL 65

Expert Comment

by:rockiroads
Comment Utility
I found one possible fix from a forum somewhere, havent tried it so cannot guarantee success


Yes, I believe this cropped up with XP service pack 1 when it came out...
Have you downloaded all of the patches,etc. from Windows update?
Otherwise if no go you could go into IE internet options/advanced and uncheck "Enable third party browser extensions" and restart. That will fix it, unfortunately it will also nuke your Google toolbar and such...
Sorry this is a vague workaround but I had that trouble a while ago now!!
Hope this helps.
0
 

Author Comment

by:manwithaphone
Comment Utility
I am on SP1 with all patches.

I tried the "enable third party browser extensions" but it didn't work.

Another thing that happens is that if i try a print preview it tells me print preview is unavailable for HTML formatted items. If i am sent a rich text or plain text email i can print those off, but most people send it in HTML format.
0
 

Expert Comment

by:lordzero
Comment Utility
havin the same problem... anyone have any ideas? I've attempted to print to another printer and it works fine.
0
 

Expert Comment

by:bhdadmin
Comment Utility
Did you try running from the Run command :
RunDLL32.EXE setupwbv.dll,IE6Maintenance
to do an IE6 Repair and Maintenance?
If it errors out, click on details and find out which DLLs are incompatible. Get a copy of the right version DLLs from another machine. Copy them over to a temp directory on the machine in question. Boot into Safe Mode with Command Prompt. Rename the incorrect version DLLs and copy the new DLLs. Reboot.

This fixed my problem. Hope it helps.
0
 

Author Comment

by:manwithaphone
Comment Utility
I haven't tried that command so i did try it but got the follwoing error when i enter the exact text you suggested...

Error loading setubwbv.dll

The specified module could not be found
0
 

Expert Comment

by:bhdadmin
Comment Utility
You typed in

RunDLL32.EXE setupwbv.dll,IE6Maintenance

exactly as it appears above? I recommend cut and paste. It looks like you had a typo.
0
 

Author Comment

by:manwithaphone
Comment Utility
I did cut and paste it. I have also tried the command on my home PC and it does the same (which is XP home edition)
0
 

Expert Comment

by:bhdadmin
Comment Utility
Sorry... forgot you were running XP. The above works on W2K. The only other thing I can think of is to try to go back to your original version of IE that came with the install. You can do this by Start|Run

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf

You'll need your original XP CD. Hope this helps.
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 

Accepted Solution

by:
bakermat earned 125 total points
Comment Utility
Verify the following registry entries exist.  If they do not, create them and then reboot.  Keep in mind that you may need to adjust permissions on the key your creating/modifying to allow you to enter the correct values.

PS.  @ is equivalent to (default) when looking through the registry.

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-000000000046}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-000000000046}\InprocServer32]
@="C:\\WINNT\\system32\\ole32.dll"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"


[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

Thanks!

Dallas
0
 

Author Comment

by:manwithaphone
Comment Utility
I only had the first two of the registry entries. I added the other 6 and rebooted and now the printing works.

Spot on.

Thank you very much.

Jon
0
 

Expert Comment

by:bakermat
Comment Utility
No problem.  I had the exact same experience with a client of mine.
0
 

Expert Comment

by:wgress
Comment Utility
I have a very similar problem, that appears as well on my Win2K machine as on my XP-Pro system. I get exactly the same error message but i get it for line 640!

I tried the solution of bakermat and found all entries on my computers. Still can't print.

Any idea?

Werner





0
 

Expert Comment

by:aceannie
Comment Utility
I am having the same problem with "Do you want to continue running scripts......etc."
Tried running from the Run command suggestion...I have Windows XP home edition and am still in the learning stage.  I have no idea what "registry" means.  I do have original CD but it won't run when I try reinstalling.  What am I doing wrong?  I probably need baby steps....
0
 

Expert Comment

by:nikese
Comment Utility
I am also having the same problem that I need fixed as soon as possible. The computer is running W2K and Outlook XP. It does not give line, character or code information in the scripts error. All it states when trying to print from Outlook is An error has occured in this dialog. Error:29. Unspecified error. I tried all the above fixes with no luck.
0
 

Expert Comment

by:bakermat
Comment Utility
If the error is not the same as the error at the beginning of this thread, the fix listed in this thread probably won't work.  I would continue searching for the answer.
0
 

Expert Comment

by:aceannie
Comment Utility
I am having the same problem....line 1344, char 1....regarding running scripts......all efforts have not fixed. any other suggestions?
0
 

Expert Comment

by:msroos
Comment Utility
Had same problem after deinstall Microsoft Outlook Contact manager 2003. after applying registry settings as stated above, everything worked fine.

thangs and chapeau
0
 
LVL 2

Expert Comment

by:mattboy_slim
Comment Utility
This post is to let anyone searching know what fixed me. I had the exact same problem, and the only thing that worked for me was to run the following command: rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf

Restarted IE, worked like a charm. Could now print HTML mails from Outlook also.
0
 

Expert Comment

by:rwcstaff
Comment Utility
Regestering ole32.dll worked for me on 2 machines. regsvr32 c:\windows\system32\ole32.dll
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Set OWA language and time zone in Exchange for individuals, all users or per database.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now