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I've recently installed Exchange server 2003, and have the following message pop up in event viewer 5-6 times over the last day or so
event id 2012
SMTP could not connect to the DNS server 'xxx.xxx.xxx.xxx'. The protocol
used was 'UDP'. It may be down or inaccessible.
followed by event 2013
SMTP could not connect to any DNS server. Either none are configured, or all are down.
These event both relate to IIS 6.0, according to the more info button.
Now 'xxx.xxx.xxx.xxx' is the external DNS server for our ISP, and these settings are in place under default smtp virtual server. All mail incoming & outcoming is fine, although some outgoing gets queued.
My question is what does this event message mean and how can I get rid of it ? I've read somewhere that you have to change the meta data in IIS to use TCP, rather than UDP, as UPD can only handle certain number of packets.........If so how do I do this ?
Regards
Steven
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(Warning 2012) SMTP could not connect to the DNS server '10.230.48.200'. The protocol used was 'UDP'. It may be down or inaccessible.
(Warning 2012) SMTP could not connect to the DNS server '10.230.48.199'. The protocol used was 'UDP'. It may be down or inaccessible.
(Error 2013) SMTP could not connect to any DNS server. Either none are configured, or all are down.
The ...200 server is especially worrisome, since it's on the same switch as the Exchange server, so there's definitely Layer 2 connectivity. Pings succeed, so there's no Layer 3 problem. No errors or warnings appear in either DNS server's logs. We can run for days with no problem, then these messages pop up, usually in groups of three, roughly once per hour. Yesterday, for example, they popped up at:
3:30-4:21-4:21 (1st warning, 2nd, error)
4:46-5:33-5:33
5:47 (1st warning only)
6:50-6:51-6:51
7:50-7:51-7:51
9:09-9:10-9:10
10:30-10:31-10:31
and it's been quiet ever since.
I'll kick in another 500 points for the answer to this one, assuming there's a way to do that.






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Bottom line: I think this is a normal situation, where the DNS query goes unanswered for whatever reason. Exchange, rather than issuing a warning along the lines of "Unable to resolve domain x.y.z.com" or whatever, says the DNS server is down, and most likely goes on to try another DNS server. I'll bet that inspecting the delivery queue would show that the message for x.y.z.com was queued for a while.
Stay tuned.
I just don't have time to dig any deeper right now, so I'm going to call the basic problem solved.

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So, I'm happy as far as Exchange mail delivery goes. However, I'm not happy that the DNS server doesn't give SOME response. If I use nslookup on the DNS server to try to resolve one of the failed domains (e.g., "verison.net" -- give it a try on your system) I receive a "*** <servename> can't find verison.net: Server failed" message. "Server failed" sounds pretty serious, but the DNS event logs show nothing, and it is in fact one of the three valid responses from a DNS server (Authoritative, Non-Authoritative (cached data) and Server failed). I don't know why a "server failed" response wasn't sent to Exchange.
Time to post a question in the DNS area.
Windows Networking
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The Windows operating systems have distinct methodologies for designing and implementing networks, and have specific systems to accomplish various networking processes, such as Exchange for email, Sharepoint for shared files and programs, and IIS for delivery of web pages. Microsoft also produces server technologies for networked database use, security and virtualization.