Undeliverable Email - The person is in our email and has an account.
Posted on 2004-04-20
Ok. We converted from Groupwise to Exchange. What a long trek that was. Well we closed down the Groupwise server but a couple users are still getting some weird email returns when they try to send an email.
Here is a copy and paste of the message they get when they are sending to someone that is in our department. The thing is that it is listing some weird email address, not sure where that is coming from.
The following recipient(s) could not be reached:
'JT Higgins' on 4/19/2004 3:16 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
Our email server is listed as athmail.tamu.edu so I am not sure why it is referencing the complete domain we are on. Anyone have any clues on how to fix this. One way is a manual way but it sometimes comes back. I go to the address book and look the person up in the global double click them and add them that way, and it goes through. This is just happening when the user is typing a name and it autopopulates.
Another side question is how do you flush the outlook autopopulate so it gets rid of old email addresses for some users that were originally on the converted list in our groupwise conversion. Sometimes it still pulls up some of the old names with their old email addresses. Doesn't happen often but once and a while.