?
Solved

Microsoft outlook express

Posted on 2004-04-20
8
Medium Priority
?
194 Views
Last Modified: 2010-04-08
I am not able to open my microsoft outlook folders.  When I click on it to go in, it brings me to the main screen, but doesn't load any of the emails.  It locks up and says the program is not responding when I try to logout.  

If I go to another computer and login, it lets me into outlook.

Thanks
0
Comment
Question by:jchang6
  • 4
  • 2
6 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 10870887
Not sure what could be your exact issue

check this http://www.5starsupport.com/faq/oe.htm#14-6

and rest of the troubleshooting links. If then none of them work , post back
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10870907
So you are saying in another computer , you are able to go inside outlook express . correct ?

Do you have the same emails stored in both of the  machine's outlook express  or you just tried opening
the outlook express just to see if it works..
0
 

Author Comment

by:jchang6
ID: 10871059
Yes, I have two computers with msn outlook and on one, I can access.  On the other I cannot.  They have different emails as it depends on when the emails were downloaded, they would reside on that computer.  Do you think it's an email that's causing the problem.  How do I access my emails on the computer anyway?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 49

Expert Comment

by:sunray_2003
ID: 10871101
First of all , please be clear

Are you having problem with
Microsoft Outlook express or Microsoft Outlook ?

0
 

Author Comment

by:jchang6
ID: 10872748
It's outlook express 6.0
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10874980
in the system where there is an issue go to this location

C:\Documents and Settings\<user-name>\Local Settings\Application Data\Identities\{2E97D07A-1942-41B9-AC15-ACFB29EDA504}\Microsoft\Outlook Express

and check for all *.dbx files.Copy them to a different location.
Now uninstall and reinstall outlook express

Not sure which OS you have

****************
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378

OLEXP: How to Manually Remove and Reinstall Outlook Express in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;263837

OLEXP: How to Manually Uninstall and Reinstall Outlook Express on Windows Millennium
http://support.microsoft.com/default.aspx?scid=kb;en-us;278909

How to remove and reinstall Outlook Express in Windows 98
http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/oe_4.0/1913.psc.html - Version 4

http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/oe_5.0/1691.psc.html -version 5

********************

Then open OE and check if it would open fine. Then go to the same location and paste the files that you had copies previously.

Post back
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
I came across an unsolved Outlook issue and here is my solution.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question