Solved

Microsoft outlook express

Posted on 2004-04-20
8
187 Views
Last Modified: 2010-04-08
I am not able to open my microsoft outlook folders.  When I click on it to go in, it brings me to the main screen, but doesn't load any of the emails.  It locks up and says the program is not responding when I try to logout.  

If I go to another computer and login, it lets me into outlook.

Thanks
0
Comment
Question by:jchang6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
8 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 125 total points
ID: 10870887
Not sure what could be your exact issue

check this http://www.5starsupport.com/faq/oe.htm#14-6

and rest of the troubleshooting links. If then none of them work , post back
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10870907
So you are saying in another computer , you are able to go inside outlook express . correct ?

Do you have the same emails stored in both of the  machine's outlook express  or you just tried opening
the outlook express just to see if it works..
0
 

Author Comment

by:jchang6
ID: 10871059
Yes, I have two computers with msn outlook and on one, I can access.  On the other I cannot.  They have different emails as it depends on when the emails were downloaded, they would reside on that computer.  Do you think it's an email that's causing the problem.  How do I access my emails on the computer anyway?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 49

Expert Comment

by:sunray_2003
ID: 10871101
First of all , please be clear

Are you having problem with
Microsoft Outlook express or Microsoft Outlook ?

0
 

Author Comment

by:jchang6
ID: 10872748
It's outlook express 6.0
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10874980
in the system where there is an issue go to this location

C:\Documents and Settings\<user-name>\Local Settings\Application Data\Identities\{2E97D07A-1942-41B9-AC15-ACFB29EDA504}\Microsoft\Outlook Express

and check for all *.dbx files.Copy them to a different location.
Now uninstall and reinstall outlook express

Not sure which OS you have

****************
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378

OLEXP: How to Manually Remove and Reinstall Outlook Express in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;263837

OLEXP: How to Manually Uninstall and Reinstall Outlook Express on Windows Millennium
http://support.microsoft.com/default.aspx?scid=kb;en-us;278909

How to remove and reinstall Outlook Express in Windows 98
http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/oe_4.0/1913.psc.html - Version 4

http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/oe_5.0/1691.psc.html -version 5

********************

Then open OE and check if it would open fine. Then go to the same location and paste the files that you had copies previously.

Post back
0

Featured Post

SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Find out what you should include to make the best professional email signature for your organization.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question