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Machine 1 has XP and Office 2000. &nbsp;I send an email using Outlook 2000 that has a Word attachment to the intended AOL 9.0 &nbsp;user machine 2 has win 98 and Office 2000. &nbsp;It appears in her AOL mail box but the name is change to winmail.dat. &nbsp;When we try to open it using Word 2000 there are many hex zeros and page headers and footers &nbsp;I tried sending a word doc from my wifes PC running Outlook Express and it seemed to work no problem. Called AOL support. &nbsp;They said to call Microsoft. &nbsp;My provider is Comcast &nbsp;
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Machine 1 has XP and Office 2000.  I send an email using Outlook 2000 that has a Word attachment to the intended AOL 9.0  user machine 2 has win 98 and Office 2000.  It appears in her AOL mail box but the name is change to winmail.dat.  When we try to open it using Word 2000 there are many hex zeros and page headers and footers  I tried sending a word doc from my wifes PC running Outlook Express and it seemed to work no problem. Called AOL support.  They said to call Microsoft.  My provider is Comcast  

Attached word document mailed to AOL user appears as winmail.dat

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.