Solved

Win 2k Blank Grey box

Posted on 2004-04-20
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Last Modified: 2010-04-13
On startup  I get a blank grey box in the center of the desktop.  Did cntrl alt delete and CPU states 100%.  No appls running.

Happens after Novell login regardless of administrator or user.

Any thoughts.  Not connected to the Internet.  If you drag mouse over it, goes to hour glass.
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Question by:Stardotstar
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Expert Comment

by:sirbounty
ID: 10874278
From Task Manager - click the Process tab and click the CPU column twice - what's at the top of that list?
Of course, a reboot would probably fix it, no?
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Author Comment

by:Stardotstar
ID: 10874295
Reboot no.
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Author Comment

by:Stardotstar
ID: 10874306
vshwin32
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LVL 67

Expert Comment

by:sirbounty
ID: 10874308
It reappears after a reboot?
Is it a login dialog box?  Same size?
So, if you don't login to Novell, no box?
Have you tried updating your video drivers?
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Author Comment

by:Stardotstar
ID: 10874317
No its 4" tall by 2 3/4.
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LVL 67

Expert Comment

by:sirbounty
ID: 10874325
Is it there if you boot into Safe Mode?
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Author Comment

by:Stardotstar
ID: 10874334
Try that next.

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Author Comment

by:Stardotstar
ID: 10874434
No not there in safe mode.  Neither is the vshwin32.exe taking up 99% of cpu!
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sirbounty earned 500 total points
ID: 10874444
I believe that's McAfee...
You might also try it this route - start->Run->Msconfig
Just remove the check next to vshwin32.exe in the Startup tab (or services, depending on how it's running)...
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Author Comment

by:Stardotstar
ID: 10874457
No msconfig.
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LVL 67

Expert Comment

by:sirbounty
ID: 10874505
I always forget that...sorry - get it here: http://www.perfectdrivers.com/howto/msconfig.html
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Author Comment

by:Stardotstar
ID: 10874509
Your right, it's the macaffee.  Restarted in admin mopde and shut it down from taskbar and it went away.

Thanks

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LVL 67

Expert Comment

by:sirbounty
ID: 10874526
Cool.  :D
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Author Comment

by:Stardotstar
ID: 10874533
Now to figure it out!!!!
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