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Windows can not load user profile

Posted on 2004-04-20
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Last Modified: 2012-06-22
Something happened to our computer so that when I try to log on using my user id I get the message "Windows can not load user profile .."  I've read the previous solutions to this problem and created another user id.  My problem is our computer is very very very slow now.  You can really only do anything in safe mode.  It is slow for all the users.  Can anyone give me some tips.

Thanks,
Tamera
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Question by:Scott_Mckinney
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5 Comments
 
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by:
qfren earned 250 total points
ID: 10875708
Hi:

Hv u try to repair (Reinstallation)??

or

HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306084

HOW TO: Start the System Restore Tool from a Command Prompt in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;304449


mc
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LVL 8

Expert Comment

by:Huseyin1
ID: 10876803
Hi

Logon as the computer administrator and remove all accounts and create them again.

H
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Expert Comment

by:EZZRider
ID: 10877639
Sounds like you have a virus...Do a scan in safe mode.

Another idea: I have seen this problem on a computer with kazaa installed on it. Kazaa (secretly)installed so many spyware that the computer slows down. Remove kazaa then check for spyware: Download Ad-Aware and do a scan.

Good luck.
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Author Comment

by:Scott_Mckinney
ID: 10882602
Restoring the Operating System to a previous state from windows got back my profile but the computer was still slow.  I suspected bad spots on my hard drive so while in safe mode I ran chkdsk twice which seemed to help tremendously.   Thanks for the help in restoring the profile so I didn't have to recreate it.  I had already scanned for viruses and spyware before posting my question and nothing was detected.  

Tamera
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Expert Comment

by:jpkoch1962
ID: 14776830
You can have new cloned Win XP PC, and if the user profile is corrupt, bloated or in anyway damaged you will see serious performance issues. In these few cases, I've had to completley delete the users profile (and thier roaming profile if applicable), and start over. Items such as browser favorites,recent docs, desktop shortcuts, quicklaunch items I would copy to the server. After deleting, I would log into the PC, and windows will create a new profile. Next, I would copy those profile items back into the user's profile. Finally, I would reconfigure any software that needed reconfiguring.

If the problem persisted after the profile recreation, then obviously I would troubleshoot further; however, hardware problems, Windows File Protection Errors, etc... were usually apparent by going to the Event Viewer. Our Company uses Zenworks 4.1 mainly for the Imaging Solutions. Sometimes it is quicker just to reimage the workstation.
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