Unable to start Crystal APS Service
Posted on 2004-04-20
We are running Crystal Enterprise 8 on Windows 2000 server. The Crystal APS Server has failed to start. When I manually try to start it, I get the error:
"Could not start the Crystal APS service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator."
In the Application Error Log, I have:
Source: Crystal_CrystalAPS Event ID:35101 Description: The root server reported an error Internal Error. (Reason: Unknown exception caught in server).
I have tried changing the service logon detail to administrator and local system account.
Any suggestions would be appreciated.