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OS 10.3.3 "Mac Help" inoperative.

Posted on 2004-04-21
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Last Modified: 2013-11-17
I have run Disk Warrior and reinstalled the system, all to no effect.

Mac Help comes up for a few seconds, and disappears.

What to do?
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Question by:JDBishop5
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6 Comments
 
LVL 30

Expert Comment

by:weed
ID: 10879383
A COMPLETE reinstall of the system or just an install over what you already had? Was it a Backup and Restore, kept the user folders etc?
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Author Comment

by:JDBishop5
ID: 10883164
It was an archive reinstall...ah....even I can see the hint. However, the other install will wipe my disk. Hmmmmm...do I NEED Mac Help THAT badly?
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LVL 30

Expert Comment

by:weed
ID: 10885151
Probably not..heh. Have you run Cocktail lately? Get it at versiontracker.com
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Author Comment

by:JDBishop5
ID: 10888537
I ran Cocktail with no change. Any special part I should try for certain?
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LVL 30

Accepted Solution

by:
weed earned 200 total points
ID: 10890151
I run the Pilot part of Cocktail and check everything.

Create a new user in the Accounts control panel, log in as that user, and try using Help from there.
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Author Comment

by:JDBishop5
ID: 10894422
Ran "Pilot" and cleared the problem. I have never used Cocktail before. Now I am a believer. Thanks so much for the assistance and staying with me. This is a great service. I am in a small town (by Chinese standards) in the PRC and am the only Mac person for many kilometers.
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